Release Lead

Job Description:

• Lead end to end Production deployments for Global Business Platform (GBP) applications by effectively coordinating cross functional DevOps, engineering, and platform teams.
• Own the full release lifecycle, ensuring governance and control across all SDLC stages, including approval workflows, quality gates, and release readiness in alignment with Platform Owners.
• Develop core release documentation such as Plan on a Page (POAP), Cutover Plan, Release Strategy, and Communication Plans for transformation, migration, and modernization programs.
• Drive standardization, automation, and continuous improvement of release processes across all Business Platforms using DevOps and AI Ops practices.
• Maintain an enterprise-level release calendar and proactively assess risk, dependencies, and change impacts for all planned releases.
• Facilitate implementation planning, technical walkthroughs, and deployment sequencing with all stakeholders, ensuring a clear understanding of the execution plan.
• Provide real-time communication on deployment progress, risks, rollbacks, and completion status to implementation teams and leadership.
• Manage regression or rollback procedures for any deployment issues, ensuring rapid restoration of BAU operations with minimal disruption.
• Support and facilitate release related risk workshops; document and mitigate risks, assumptions, issues, and decisions.
• Ensure post release reviews, lessons learned, and CSIP (Continuous Service Improvement Plans) are captured and implemented to avoid repeated issues.
• Champion Agile, DevOps, and AI Ops capabilities across GBP to improve deployment velocity, quality, and operational efficiency.
• Build and maintain KPI dashboards for Release Management using tools such as Azure DevOps, Jira, or AI powered insights to demonstrate value and drive data based decision making.

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