Long applicationsign-up on Workday

Solution Architect - Qualtrics

dentsu • Certification required • Bachelor's Degree • Python • JavaScript • TypeScript • SQL • Node JS • Tableau • Power BI • 2 months ago

Smart Apply

Similar jobs

1,661,131open jobs

99,603companies

254,506added this week

Browse all

Salary

≈ $22k – $39k per year (Estimated)

Location

In office (Mumbai)

Seniority

Architect · 15+ years exp

Employment

Full-Time

Confirmed on the employer's own hiring board on Oct 15, 2026. First seen by Alion on Aug 12, 2026. dentsu scores B on the Alion truth index.

Overview

Company

Impact

Profile match

dentsu

Dentsu is a Japanese advertising and marketing group founded in 1901 that grew into the dominant agency holding company in Japan before expanding worldwide through the acquisition of Aegis in 2013. It plans and buys media, produces creative work, and runs customer experience, commerce and data practices for brands through networks including Carat, iProspect, Dentsu Creative and Merkle. Headquartered in Tokyo and listed on the Tokyo Stock Exchange, it employs tens of thousands of people across more than one hundred markets.

dentsu.com • HQ: Tokyo, Japan • E-commerce Marketing • Digital Marketing • Creative Agencies • Advertising • 5000+ employees • Est. 1901

Tech stack of dentsu

The purpose of this role is to create solution architectures for systems and platforms ensuring all relevant options are explored for time, cost and compliance to the company’s standards, policies and practices whilst meeting the business’ requirements. The role will oversee the work of other architects and delivery of the solution for clients both internal and external, shepherding it through the relevant governance.

We are seeking an experienced Solution Architect to design and deliver enterprise-grade cloud solutions with deep expertise in AWS, Qualtrics, and enterprise experience platforms. This role combines technical architecture, hands-on development, and direct client engagement to build scalable, secure integration solutions across banking, telecom, automotive, healthcare and aviation sectors. The ideal candidate will drive end-to-end solutioning from requirements gathering through implementation and serve as a trusted advisor to global clients on platform customization, data flow automation, and cloud-native transformation.

Job Description:

Solution Architect - Qualtrics

Employment Type

Full-Time

Experience

15+ Years

Role Summary

We are seeking an experienced Solution Architect with 15+ years of experience to design and deliver enterprise-grade cloud solutions with deep expertise in Qualtrics, AWS, and enterprise experience platforms. The role requires strong architecture, consulting, and client-facing experience to build scalable, secure, and AI-enabled solutions across industries including Banking, Telecom, Automotive, Healthcare, and Aviation.

Mandatory Skills

Qualtrics Certified (CX/EX)
Solution Architecture
AWS Cloud Architecture
Enterprise API Integration
Qualtrics XM Platform (CX, EX, PX, Brand Experience)
Serverless Architecture (AWS Lambda, API Gateway)
Stakeholder & Client Management
Enterprise Solution Design
AI/ML & Qualtrics AI Features

Technical Skills

Cloud & Platforms

AWS (Lambda, API Gateway, DynamoDB, S3)
Azure/GCP (Good to have)
Qualtrics XM Platform

Programming

Node.js
Python
SQL

Frontend

React
Angular
HTML/CSS
jQuery

DevOps

Docker
Jenkins
Git

Integration

REST APIs
CRM Integration
Data Warehouses
Ticketing Systems
SMS/Messaging Platforms
BI Tools (Tableau, Power BI) - Preferred

Key Responsibilities

Solution Discovery & Consulting

Lead requirement discovery, solution scoping, effort estimation, and technical proposal creation.
Engage with business stakeholders to translate business requirements into scalable technical solutions.
Provide technical consulting during pre-sales and client presentations.

Solution Architecture & Design

Design end-to-end cloud-native architectures using AWS and Qualtrics.
Architect enterprise integrations with CRM, analytics platforms, and enterprise applications.
Lead Qualtrics CX, EX, PX, and Brand Experience implementations.
Drive adoption of AI-enabled capabilities, including Qualtrics AI features.
Conduct architecture and code reviews while ensuring adherence to best practices.

Client Advisory & Strategy

Act as a trusted advisor to enterprise clients.
Present solution architecture, roadmaps, and recommendations to business and leadership teams.
Align technology solutions with business objectives and future scalability.

Delivery & Governance

Own the complete solution lifecycle from discovery through implementation.
Ensure architecture standards, security, governance, and compliance.
Drive consistency across multiple client engagements.

Innovation & Scalability

Develop reusable solution frameworks and accelerators.
Build scalable serverless applications using AWS, Node.js, Python, and React.
Drive cloud modernization and digital transformation initiatives.

Required Experience

15+ years of experience in Solution Architecture or Enterprise Consulting.
Hands-on experience with Qualtrics XM Platform (CX/EX mandatory).
Proven expertise in AWS cloud architecture and enterprise integrations.
Experience designing API-first and serverless solutions.
Strong client-facing, consulting, and stakeholder management experience.
Exposure to AI/ML technologies and Qualtrics AI capabilities.

Preferred Qualifications

AWS Certified Solutions Architect
Qualtrics CX/EX Certification (Mandatory)
Experience with Agile/Scrum methodologies
Consulting or Professional Services background
Experience with Customer Journey Mapping, Voice of Customer (VoC), and Employee Experience programs
Knowledge of Generative AI and Machine Learning applications
Experience with data analytics and BI platforms

Educational Qualification

Bachelor's Degree in Computer Science or related technical discipline (Required)
Master's Degree in Computer Science or related field (Preferred)

Preferred Competencies

Enterprise Architecture
Strategic Consulting
Cloud-Native Solution Design
Excellent Communication & Presentation Skills
Problem Solving & Decision Making
Leadership & Mentoring
Innovation & Continuous Improvement

Location:

DGS India - Mumbai - Thane Ashar IT Park

Brand:

Merkle

Time Type:

Full time

Contract Type:

Permanent

Free account

Stop reading job ads. Get the ones that fit.

One free account turns this page into a shortlist built around your stack, your level and your pay.

Match on every job. Stack, seniority, pay and location, scored against your profile.

1,661,131 open roles. Read straight off company career pages, refreshed every day.

Unlimited applications. Every one you send is tracked in one place, on-site or on a company board.

3 tailored CVs a month. Rewritten for the exact job you are applying to. Included free.

Create a free account Continue with Google

Free forever. No card. Under a minute.

Your match

How well do you fit this role?

Two answers are enough for a real match. No account needed.

Check my fit

Answers stay in this browser until you create an account.

Recommended for you based on this role

Solutions

Similar stack

Same company

Mumbai

Delivery Manager-BIM 1 hour ago

≈ $18k – $41k per year (Estimated) • In office • Full-Time • 10+ years exp • Pune

Design

AutoCAD

Apply