Assistant Manager - Billing Operations

Job Description:

Key responsibilities:

• Implements process controls to ensure Operational Finance deliverables are achieved on an accurate and timely basis
• Reviews process documentation ensuring compliance to policies and audit requirements
• Effectively supervises the team and its deliverables including execution on key process performance indicators
• Identifies continuous process improvement initiatives and implements best practices to achieve operational efficiencies
• Effectively identifies risk and manages escalations with key stakeholders where process deficiencies are identified
• Supervises provision of accurate, timely information to support external, internal and client audits
• Manage the monthly financial process and will work with internal team (planning, activation, and billing team) as well as the client
• Discuss reporting, questions related to billing, resolve variances in billed vs. planned, and close out quarterly PO’s 90 days after MOS
• Keep track and monitor active PO’s / authorizations
• Ensure discrepancies are resolved within 90 days after MOS
• Provide timely, accurate and meaningful information and reports to AOR Leadership Team and to client. Monthly & Quarterly reporting required by the client.
• Develop and Manage group operations systems and controls, policies and procedures
• Assist with internal and external audits
• Build trusting, collaborative relationships with clients and the AOR Leadership Team
• Stay on top of business and client/agency concerns to head off issues early
• Invest time to investigate opportunities in order to provide better reporting and analysis support
• Ensure collaboration among all groups; fosters great teamwork
• Provide appropriate management updates and solicit feedback and direction when appropriate
• Ensure key information is provided to team regarding client/internal agency issues, changes in account status, etc.
• Actively keep current with industry trends, tools - systems, research, resources and associations
• Respond appropriately when presented with problems and issues
• Seek lasting solutions rather than quick fixes
• Ensure appropriate Finance/Accounting staff utilization
• Provide guidance to team members and nurture/promote team environment
• Train, motivate, and develop new Assistants/Associates on the billing/budget management procedures
• Construct and deliver accurate, honest and timely performance management documents

Skills and Experience

• 8 to 10 years’ experience in Agency Media Operations - developing and managing process, policy and procedure
• Knowledge of accepted accounting principles and practices
• Knowledge of auditing principles and practices
• Demonstrate and utilize strong systems and analytical skills
• Ability to demonstrate a strong attention to detail, exhibit solid business instincts, and thrive in fast-paced environment
• High-level proficiency in MS Word, PowerPoint, Excel and Outlook

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