Studio Manager

Job Description:

Role Title : Studio Manager

Reports to: General Manager

Key Working Relationship: Head of Production

The Front Desk & Studio Production Manager is responsible for ensuring the smooth and professional day-to-day running of the studio while serving as the central coordinator for studio bookings, client experience and production operations.

This is not a traditional front desk role. The role sits at the intersection of front-of-house management, studio operations and production coordination, ensuring that the studio is always prepared, productions are properly coordinated and clients, talent and production teams have a seamless

Key Responsibilities

1. Front Desk & Client Experience

• Serve as the first point of contact for clients, talent, partners and visitors.
• Manage the front desk and ensure a professional and welcoming studio experience.
• Handle studio enquiries and direct clients appropriately.
• Coordinate client arrivals and ensure relevant teams are prepared.
• Maintain a strong understanding of the studio's services and capabilities.

2. Studio Bookings & Scheduling

• Manage the studio booking calendar and day-to-day schedule.
• Coordinate booking enquiries, confirmations, changes and cancellations.
• Ensure all studio requirements are identified ahead of each booking or production.
• Maintain visibility of upcoming productions, clients and studio activities.
• Support efficient studio utilization and minimize scheduling conflicts.

3. Production Coordination

Working closely with the Head of Production, the role will:

• Coordinate the operational requirements for studio productions.
• Ensure studio spaces are prepared ahead of shoots and sessions.
• Coordinate production schedules, talent, crew and other required resources.
• Ensure equipment, props and production materials are available.
• Support smooth coordination between clients, talent and production teams.
• Monitor production schedules and resolve day-to-day operational issues.
• Ensure proper reset and handover of studio spaces after productions.

4. Studio Operations & Readiness

• Ensure the studio is clean, organized and production-ready at all times.
• Conduct regular readiness checks across all studio areas.
• Coordinate studio setup and reset before and after productions.
• Identify and escalate maintenance and facility issues.
• Maintain clear operational checklists and procedures.

5. Equipment, Inventory & Consumables

• Maintain an accurate inventory of studio equipment and assets.
• Monitor equipment usage, movement and condition.
• Coordinate equipment preparation for production.
• Manage household supplies and studio consumables.
• Monitor stock levels and raise replenishment requirements in a timely manner.
• Ensure equipment and supplies are properly stored and organized.

6. Studio Business Support

Working closely with the Business Director, the role will:

• Support the management of studio enquiries and bookings.
• Assist with client visits and studio tours.
• Maintain accurate records of bookings and studio activity.
• Support initiatives aimed at increasing studio utilization.
• Identify opportunities to improve the client experience and studio operations.
• Provide regular updates on bookings, utilization and operational requirements.

7. Operational Processes & Administration

• Maintain clear processes for studio bookings and usage.
• Ensure production and operational checklists are completed.
• Maintain accurate documentation and records.
• Support the development and implementation of Standard Operating Procedures (SOPs).
• Ensure effective communication and handovers between relevant teams.

The ideal candidate should demonstrate:

• Strong organizational and coordination skills
• Excellent communication and client service skills
• Ability to manage multiple schedules and priorities
• Strong attention to detail
• A proactive and solutions-oriented approach
• Ability to work effectively in a fast-paced creative environment
• Confidence coordinating multiple stakeholders
• Basic commercial awareness and an understanding of client service

What Success Looks Like

The successful candidate will become the operational hub of the studio, ensuring that:

• Clients receive a professional and seamless experience.
• The studio is always prepared and production-ready.
• Productions are properly coordinated and run efficiently.
• Bookings and schedules are effectively managed.
• Equipment, supplies and consumables are properly controlled.
• The Head of Production has reliable operational support for productions.
• The Business Director has clear visibility of studio activity, utilization and operational needs.

The ideal candidate should demonstrate:

• Strong organizational and coordination skills
• Excellent communication and client service skills
• Ability to manage multiple schedules and priorities
• Strong attention to detail
• A proactive and solutions-oriented approach
• Ability to work effectively in a fast-paced creative environment
• Confidence coordinating multiple stakeholders
• Basic commercial awareness and an understanding of client service

What Success Looks Like

The successful candidate will become the operational hub of the studio, ensuring that:

• Clients receive a professional and seamless experience.
• The studio is always prepared and production-ready.
• Productions are properly coordinated and run efficiently.
• Bookings and schedules are effectively managed.
• Equipment, supplies and consumables are properly controlled.
• The Head of Production has reliable operational support for productions.
• The Business Director has clear visibility of studio activity, utilization and operational needs.

This role will be critical in creating the operational discipline and client experience required to establish the studio as a professional, efficient and commercially successful business

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