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Residential Services Coordinator I (TAP)

DePaul · High School Diploma · 1 month ago
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Salary
$48k per year
Location
In office (Cheektowaga)
Seniority
Senior · 5+ years exp
Visa
H-1B filings in 12 months: 1

Confirmed on the employer's own hiring board on Nov 5, 2026. First seen by Alion on Oct 5, 2026.

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DePaul

DePaul — Affordable Housing, Mental Health Services, and Support Programs in Western New York. There are countless reasons to celebrate being part of DePaul, including generous paid time off, medical, dental and vision insurance, HSA/FSA accounts, holidays, 403b, free parking and more.
depaul.org · Amsterdam · Buffalo · Rochester · Schenectady · Cheektowaga · Disability Support Services · Nonprofits & Foundations · 501-1000 employees · Est. 1958

Overview

DePaul is looking for passionate mental health professionals to join our team! We are currently hiring a full-time Residential Services Coordinator 1 at our Apple Blossom Apartment Treatment Program in Cheektowaga, NY. The Residential Service Coordinator assumes primary responsibility for developing Resident Service Plans (RSP), performing and coordinating the services and functions necessary to enhance the resident’s autonomy, quality of life, and recovery process.

Why work for DePaul?

  • Make a positive difference in someone's life
  • Supportive work environment
  • We value diversity
  • Opportunity for professional development and career advancement
  • Excellent benefits (see below for details)
  • Pay range for this position is $24-$24.60/hour

Responsibilities

Area of Responsibilities:

  • Develops the overall Residential Service Plan with the resident and his or her support network by identifying the individual’s needs and desires in an effort to maintain placement and / or progress to more independent housing.
  • Provide teaching, monitoring and recovery oriented supports in accordance with OMH 595 and 593 including the following rehabilitative services: Assertiveness / Self-Advocacy Training, Community Integration / Resource Development, Daily Living Skills, Health Services, Medication Management / Training, Parenting Training, Rehabilitative Counseling, Skill Development, Socialization, Substance Abuse Services, Symptom Management.
  • Ensure that each resident receives comprehensive planning in a person centered approach for; admission (including the completion of admission notes), on-going recovery oriented services, and discharge. Ensure that each plan is complete and up-to-date in accordance with standards of practice and the New York State Office of Mental Health.
  • Participates in monthly meeting with Primary Counselor and Resident to monitor recovery efforts, progress and changes needed in plans and ensure delivery of services in accordance with each resident’s service plan.
  • Conducts at minimum quarterly reviews of the Residential Service Plan with the individual in an effort to ascertain the degree of progress and to make revisions when necessary.
  • Provide guidance and oversight to Counselors to ensure Counselors observe, monitor, document, and report resident behaviors as well as their progress in accordance with agency standards.
  • Provide guidance and oversight to Counselors to schedule or ensure that annual appointments for physicals, eye exams, and dental appointments are scheduled. Ensures that transportation is arranged for these appointments (when appropriate).
  • Works collaboratively with the resident’s community service providers to ensure continuity of care (care managers, clinical, medical, educational, vocational, and entitlement specialists, etc.). Makes appropriate referrals to these services when needed.
  • Serves as the key liaison between the resident and his / her clinical provider with regard to the monitoring of the individual’s mental health and well-being. Works with the Primary Counselor to keep the resident engaged in clinical services through regular attendance.
  • Help residents to plan for the purchasing of clothes and other necessities.
  • Works with residents to encourage a healthy connection with family and community ties and to develop new supports and interests.
  • Respects and maintains resident confidentiality and demonstrates a caring, positive attitude toward all residents, staff, guests, and service providers.
  • Provide safe transporting of residents when needed.
  • Follow all safety rules and regulations for self, residents, and staff.
  • Performs any other duties necessary for the effective operation of the program.

    • Qualifications

    Education & Experience: QMHS Standard Bachelor’s degree in Human Service field or an Associate’s degree in Human Service field plus three years of FT related experience or a High School Diploma plus five years of FT Human Service experience. This position also requires a clean NYS driving record as outlined in DePaul’s personnel policy. Must be at least Eighteen (18) years of age.

    Work Environment

    This position is Tuesday-Saturday with the following schedule:

    • Tuesday: 10am-6:30pm
    • Wednesday: 10am-6:30pm
    • Thursday: 9am-5:30pm
    • Friday- 9am-5:30pm
    • Saturday: 9am-5:30pm
    • Sunday: OFF
    • Monday: OFF

    Benefits

    This position is eligible for the following for the following benefits: Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Generous PTO & Paid Holidays, 403B with Employer Match, robust Employee Assistant Program, Staff Recognition Program and Employee Discount Program.

    DePaul is an equal opportunity employer that values diversity. All employment is decided based on qualifications, merit, and program need.

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