IT Specialist (m/f/d)

Introduction

Your Key Tasks

We are looking for a skilled and passionate IT Specialist (m/f/d) to join our team in Hurghada. The successful candidate will be responsible for supporting the company's IT infrastructure, resolving technical issues, maintaining IT assets, and contributing to digital transformation initiatives.

• Troubleshoot and resolve IT issues within the workplace.
• Address and resolve employee tickets and complaints in a timely manner.
• Maintain and upgrade existing hardware devices.
• Install new software and collaboration tools to improve workflows
• Manage and maintain company assets, including laptops, computers, storage devices, and peripherals.
• Ensure the security of company digital assets and business data.

Your Profile

• Relevant experience in IT Support or a similar role.
• Bachelor’s degree in computer science, Information Technology, or a related field.
• Strong knowledge of networking, hardware, software, and cybersecurity.
• Good command of written and spoken English.
• Experience with Microsoft 365 and collaboration tools.
• Knowledge of AI solutions and digital transformation projects.
• Relevant technical certifications will be considered an advantage.
• Strong problem-solving and troubleshooting abilities.
• Effective communication and reporting skills.
• Passion for technology and innovation.