Customer Support Specialist

At Destination Workplace, we believe that the right job is the key to a fulfilling life, and the right person is the driving force behind every successful business.

We are here to connect talent with the appropriate role.

Our partner is a leading global organization in the chemical and manufacturing industry.

For their internal needs we are looking to welcome a skilled professional to join their team as a Customer Support Specialist. At this role you will resolve customer or business-related challenges and operate with a diligent degree of knowledge handling customers, products, manufacturing, and transportation procedures.

Primary Responsibilities of the Role:

• Deliver high-quality and timely service to your assigned customer portfolio to maximize client satisfaction and long-term retention.
• Maintain a deep understanding of standard operating procedures, quality documentation, and governance. Actively identify and resolve operational knowledge gaps.
• Serve as the primary liaison between Planning, Sales, Finance, and Supply Chain.
• Develop and maintain strong working relationships with key internal and external stakeholders to ensure business targets are met effectively.
• Ensure strict adherence to company ethics, compliance policies, and formal governance standards in all daily operations.
• Collaborate with the Master Data team to audit and maintain accurate Customer Master Data in SAP, ensuring error-free deliveries, invoicing, and communications.

The company is offering:

• Competitive salary package.
• Flexible working hours and hybrid/remote working options.
• Health insurance and wellness benefits.
• Learning and development opportunities.
• Collaborative, international team culture.
• Modern office environment.

Desired skills and experience:

• Bachelor degree, or equivalent professional experience.
• Proficient in SAP and MS Office Suite.
• Experience with Customer Express (or similar customer management platforms) is a strong plus.
• 1 to 2 years of proven experience in Customer Service.
• English - Professional fluency (both written and verbal). German would be an advantage.

Ready to drive your success in a thriving company and join a team that cares about your growth and well-being? Share your CV now, your next career move awaits - let's connect!

All qualified candidates are encouraged to apply. We thank all applicants for their interest, our team will contact only those candidates selected for interviews. All applications will be treated in strict confidentiality. Recruitment license from National Agency of Employment 3103.