Business Development Manager
First seen by Alion on Oct 14, 2026.
Business Development Manager
Company: Deswik
Employment type: Full-time
Location: Kumasi, Ghana
Regional coverage: Ghana and West Africa
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Company profile
Deswik provides specialised software, consulting, and technology solutions that help the mining industry improve planning, operational efficiency, and decision-making. By combining technical expertise with innovative digital tools, the company supports mining organisations in addressing complex operational challenges and achieving better business outcomes.
Deswik values innovation, collaboration, customer partnerships, and continuous improvement. The company seeks professionals who can understand customer needs, identify opportunities for growth, and deliver solutions that create measurable value for mining businesses.
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We are seeking a commercially driven, proactive, and results-oriented Business Development Manager to strengthen Deswik’s presence in Ghana and expand its reach across West Africa. Based in Kumasi, the successful candidate will identify new business opportunities, build strong customer relationships, promote Deswik’s software and consulting solutions, and drive sustainable revenue growth across the region.
Role overview
The Business Development Manager will lead regional business development activities, manage the sales pipeline, develop strategic customer relationships, and convert qualified opportunities into successful commercial outcomes.
The role requires a strong understanding of mining operations, technical solutions, and consultative sales. The successful candidate will work closely with Deswik’s global sales, consulting, and technical teams to demonstrate product value, support customers, and identify opportunities to expand the company’s market presence.
This position suits an independent and commercially minded professional who enjoys developing new markets, building long-term partnerships, and helping mining organisations use technology to improve their operations.
Key responsibilities
1. Business development and market expansion- Identify, qualify, and pursue new business opportunities across Ghana and West Africa.
- Develop and execute regional business development strategies that increase market share, generate leads, and deliver revenue growth.
- Build and manage a strong sales pipeline by researching target accounts, engaging prospective customers, and maintaining consistent follow-up.
- Identify mining companies, contractors, and other relevant organisations that could benefit from Deswik’s software and consulting solutions.
- Research market trends, customer priorities, competitor activities, and emerging opportunities to inform business development decisions.
- Establish relationships with key decision-makers in mining operations, engineering, planning, and management.
- Represent Deswik at mining conferences, industry exhibitions, trade shows, and networking events to strengthen brand awareness and generate qualified leads.
- Manage opportunities throughout the sales cycle, from initial prospecting and qualification to proposal development, negotiation, and closing.
- Understand customer requirements and recommend suitable Deswik software and consulting solutions that address their operational challenges.
- Prepare commercial proposals, presentations, and business cases that clearly communicate product value and expected customer benefits.
- Lead commercial discussions and coordinate internal resources to progress opportunities towards successful agreements.
- Maintain accurate sales forecasts, pipeline reports, customer records, and opportunity updates using the company’s designated systems.
- Monitor sales performance against agreed targets and develop action plans to address gaps or accelerate growth.
- Identify opportunities to expand existing accounts through additional licences, increased software usage, renewals, and complementary services where they meet customer needs.
- Build and maintain trusted relationships with existing and prospective customers across Ghana and West Africa.
- Serve as a key point of contact for customers, ensuring clear communication and timely coordination of requests.
- Engage customers regularly to understand their operational priorities, business challenges, and technology requirements.
- Identify customer satisfaction concerns and coordinate with internal teams to resolve issues effectively.
- Support customer retention by identifying renewal opportunities, monitoring account needs, and demonstrating ongoing product value.
- Develop long-term partnerships that strengthen customer confidence and create opportunities for sustainable business growth.
- Gather customer feedback and communicate market insights to relevant Deswik teams to support product and service improvements.
- Work with Deswik’s consulting, software, and regional sales teams to organise product demonstrations, presentations, online training sessions, and customer engagements.
- Communicate the capabilities and benefits of Deswik’s solutions in a way that connects technical features to customer needs and business outcomes.
- Coordinate with technical specialists to ensure customers receive appropriate product information and demonstrations.
- Support customers in understanding how mining software can improve mine planning, scheduling, design, and operational decision-making, where relevant to their needs.
- Participate in product and sales training, including training in Johannesburg where required, and apply the knowledge gained to regional business development activities.
- Share market intelligence, customer feedback, and competitive insights with internal teams to strengthen regional sales strategies.
- Maintain a strong understanding of Deswik’s products, consulting capabilities, and evolving value propositions.
- Develop a practical understanding of the mining sector in Ghana and neighbouring West African markets.
- Identify regional growth opportunities, strategic accounts, and potential partnerships that align with Deswik’s business objectives.
- Plan customer visits, outreach activities, and regional travel to maximise business development opportunities.
- Work independently to prioritise activities, manage time effectively, and achieve agreed commercial objectives.
- Collaborate with Deswik’s global sales and technical network to access expertise, coordinate resources, and support customer requirements.
- Provide regular updates to management on market developments, sales progress, business risks, and future opportunities.
- Maintain professional standards, protect confidential customer information, and represent Deswik’s brand and values consistently.
Qualifications and requirements
Candidates should demonstrate the following:
- Possess at least five years of relevant experience in business development, sales, account management, or commercial roles involving mining software, mining technology, or related technical solutions.
- Demonstrate a proven ability to generate leads, develop sales pipelines, win new business, and achieve commercial targets.
- Possess a solid understanding of mining operations, mining technology, engineering workflows, or software solutions used in the mining sector.
- Demonstrate strong commercial awareness and the ability to connect technical solutions to customer priorities and measurable business outcomes.
- Have experience preparing proposals, presenting solutions, managing negotiations, and supporting complex sales processes.
- Demonstrate excellent relationship-building, networking, communication, and stakeholder management skills.
- Communicate technical and commercial information clearly to both technical specialists and business decision-makers.
- Speak and write English fluently. French language skills will be an advantage when engaging customers across West Africa.
- Demonstrate initiative, resilience, accountability, and the ability to work independently in a regional business development role.
- Use CRM platforms, presentation tools, and other business software effectively.
- Show a collaborative approach and the flexibility to work in a hybrid environment while remaining accountable for results.
- Demonstrate a genuine interest in building long-term customer relationships and developing Deswik’s regional business.
A degree in Mining Engineering, Mine Planning, Geological Engineering, Business Administration, Sales, or a related discipline will be an advantage. A mining engineering background combined with software or technology sales experience will be particularly valuable.
Candidates should also demonstrate a commitment to professional development and the ability to build lasting relationships with customers and colleagues.
Core competencies
- Strategic business development and market expansion
- Lead generation and sales pipeline management
- Mining software and technology sales
- Consultative selling and solution positioning
- Commercial negotiations and proposal development
- Customer relationship and account management
- Mining industry knowledge and market analysis
- Product demonstrations and technical presentations
- Revenue forecasting and performance reporting
- Stakeholder engagement and networking
- Independent planning and execution
- Collaboration across regional and global teams
What Deswik offers
Deswik aims to provide a professional, collaborative, and innovative working environment where employees can contribute to meaningful customer outcomes and develop their careers.
As Business Development Manager, you will have the opportunity to:
- Drive business growth across Ghana and the wider West African mining sector.
- Build relationships with mining companies and industry leaders.
- Represent innovative mining software and consulting solutions in a growing regional market.
- Collaborate with experienced sales, consulting, and technical professionals.
- Develop your commercial, technical, and strategic capabilities through training and customer engagement.
- Contribute directly to customer success and the company’s regional growth objectives.
- Build a long-term career within an international mining technology business.
How to apply
Apply online by clicking the application button.
Application deadline: 25 October 2026
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