Technical Program Manager

Role Overview

We are looking for a Technical Program Manager to lead and scale our payments product initiatives. This role will act as the strategic and operational bridge between Product and Engineering, ensuring seamless execution across our payments ecosystem.

Reportingdirectly to the VP of Product, you will own the coordination, prioritization, and execution of critical payments initiatives, driving continuous product improvement, scalability, and innovation.

Thisis a high-impact role for someone who thrives in complexity, understands payment systems deeply, and can lead cross-functional execution in a startup environment.

Key Responsibilities

Strategic Program Leadership

• Lead end-to-end execution of complex payments initiatives, from requirements definition to release.
• Translatehigh-level product vision into structured execution plans.
• Drivealignment between Product, Engineering, and Business stakeholders.
• Balancespeed, scalability, and reliability in a fast-paced environment.

Payments Product Execution

• Coordinate multiple payments-related workstreams, ensuring visibility, prioritization, and clear ownership.
• Manageroadmaps, milestones, dependencies, and delivery timelines.
• Identifytechnical and operational risks early and implement mitigation strategies.
• Continuouslyimprove product performance, reliability, and connectivity across payment systems.

Cross-Functional Collaboration

• Work closely with Engineering to define architecture trade-offs and delivery sequencing.
• Partnerwith Product Managers to refine scope, requirements, and impact measurement.
• Communicateclearly with executives, providing structured updates and strategic insights.
• Alignpayment capabilities with merchant and enterprise needs.

Process & Optimization

• Implement scalable program management frameworks and execution processes.
• Defineand track key performance indicators (KPIs) for payments performance.
• Improveinternal coordination, visibility, and operational efficiency.
• Establishbest practices for technical documentation, release planning, and stakeholder communication.

Technical & Business Impact

• Contribute to long-term payments strategy and roadmap evolution.
• Helpscale payment infrastructure to support high-traffic, transaction-heavy environments.
• Ensurethat technical decisions align with product scalability, cost efficiency, and merchant value.

Requirements

• Bachelor’s degree in Engineering, Computer Science, or related technical field (or equivalent practical experience).
• 8+ years of experience in technical program management, product operations, or complex cross-functional delivery roles.
• Strongunderstanding of payments systems, payment orchestration, integrations, or financial platforms.
• Experienceworking closely with engineering teams in highly technical environments.
• Abilityto manage complex technical initiatives across multiple stakeholders.
• Strongunderstanding of APIs, system architecture, and distributed systems.
• Provenability to handle ambiguity and evolving requirements.
• Excellentwritten and verbal communication skills.
• Nativeor fluent English and Spanish.