Product Manager, Operations Transformation Platforms, AVP

Job Description:

Job Title: Product Manager, Operations Transformation Platforms, AVP

Location: Bangalore, India

Role Description

• Enabling scalable, client-focused operational services through email process optimisation.
• We are seeking an Assistant Vice President (AVP) Product Manager to support the delivery and evolution of a strategic operations platform focused on optimising email-driven workflows. The platform is designed to transform how high-volume, client-initiated requests received via email are managed, prioritised, and resolved across Operations teams.
• The role is positioned for a senior individual contributor who brings strong execution capability, sound judgement, and experience delivering complex change across Operations and Technology in a regulated environment.

Your Contribution

• You will play a key role in delivering tangible outcomes within a broader operations transformation agenda, with a particular focus on modernising email-based operational processes. This involves owning defined product workstreams, driving high-quality requirements, and ensuring disciplined execution across the delivery lifecycle.
• The role is hands-on and delivery-focused, with accountability for shaping, validating, and implementing changes that improve the efficiency, scalability, and transparency of email-driven operational work. You will work closely with Technology and Operations partners to ensure initiatives progress predictably from concept through to stable production adoption.

What we’ll offer you

As part of our flexible scheme, here are just some of the benefits that you’ll enjoy

• Best in class leave policy
• Gender neutral parental leaves
• 100% reimbursement under child care assistance benefit (gender neutral)
• Flexible working arrangements
• Sponsorship for Industry relevant certifications and education
• Employee Assistance Program for you and your family members
• Comprehensive Hospitalization Insurance for you and your dependents
• Accident and Term life Insurance
• Complementary Health screening for 35 yrs. and above

Your key responsibilities

• Product Delivery & Execution: Own the delivery of assigned platform workstreams, primarily focused on email process optimisation, managing features and defect resolution in line with agreed priorities. Translate strategic objectives into clear, executable delivery plans, actively managing dependencies, risks, and delivery trade-offs.
• Requirements Definition & Scope Control: Lead the development, review, and approval of requirements, user stories, and acceptance criteria prior to build. Act as a quality gate to ensure scope is clearly defined, testable, and suitable for operational use, limiting late rework or ambiguity.
• Testing, Release & Adoption: Support testing and release activities across multiple environments, ensuring changes are production-ready and supported by appropriate documentation and communication. Participate in early-life support and adoption to ensure stable outcomes.
• Operational Oversight & Issue Resolution: Work closely with Technology and Operations teams to support the prioritisation and resolution of production issues. Maintain visibility of known issues and contribute to continuous improvement of platform stability and operational performance.
• Stakeholder Engagement: Act as a day-to-day partner for stakeholders across Operations and Technology. Provide clear, structured updates on delivery progress, risks, and decisions, enabling effective alignment without requiring senior escalation.

Your skills and experience

• Has experience delivering products, platforms, or complex change initiatives within financial services or another regulated, high-volume environment
• Has exposure to optimising or transforming email-based or case-driven operational processes
• Operates comfortably with end-to-end delivery responsibility within an agreed strategic framework
• Brings a structured and disciplined approach to requirements definition and execution
• Has experience supporting releases into live production environments
• Communicates clearly and confidently with technical and non-technical stakeholders
• Demonstrates ownership, accountability, and strong delivery judgement

Desirable

• Experience with workflow, case management, or digital operations platforms
• Exposure to data-driven or automation-enabled process improvement
• Experience operating within global Operations environments

How we’ll support you

• Training and development to help you excel in your career
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs

About us and our teams

Please visit our company website for further information:

https://www.db.com/company/company.html

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.