Implementation Specialist

About DevSavant

At DevSavant, we are a trusted technology partner specializing in Software Development, Data Engineering, AI/Machine Learning, Cloud Solutions, Automation Testing, and UI/UX Design. We deliver innovative, high-quality solutions with a focus on excellence and results. Our people are at the heart of everything we do, fostering a culture of growth and well-being. Join us and thrive in a supportive, success-driven environment.

Key Responsibilities:

• Guide clients through the implementation process of the client PRM solutions

• Configure and customize PRM platforms according to client requirements

• Conduct discovery sessions to understand client needs and business processes

• Create and maintain project timelines and implementation schedules

• Provide technical guidance and best practices to clients

• Document client requirements and configuration specifications

• Collaborate with internal teams including support, development, and sales

• Deliver platform training to client teams

• Troubleshoot technical issues during implementation

• Ensure successful client onboarding and platform adoption

Requirements:

• 2-4 years of experience in software implementation, customer success, or related field

• Strong technical aptitude and ability to learn new technologies quickly

• Excellent project management and organizational skills

• Outstanding verbal and written communication abilities

• Experience working directly with clients in a technical capacity

• Problem-solving mindset with attention to detail

• Ability to manage multiple implementations simultaneously

• Proficiency with MS Office Suite and project management tools

• English level: B2 Advanced

Power Skills:

• Clear verbal communication

• Written communication

• Active listening

• Presentation skills

• Time management

• Prioritization

• Organization

• Attention to detail

• Multitasking

• Relationship building

• Customer service orientation