Intern (m/f/d) Global Certified Program Management & Process Excellence
Confirmed on the employer's own hiring board on Nov 11, 2026. First seen by Alion on Nov 11, 2026. DHL scores B on the Alion truth index.
Job Profile - Intern (m/f/d) Global Certified Program Management & Process Excellence
JOIN OUR TEAM IN BONN FOR AN INTERNSHIP PROGRAM (40 HOURS PER WEEK)
STARTING 01st February , FOR 6 MONTHS WITH THE OPTION OF EXTENSION FOR ANOTHER 6 MONTHS
IMPORTANT: You need to be enrolled in a study program during the duration of the internship!
How do you predict what the world’s going to do next?
That’s the challenge and the reward of what we do. As the experts in freight forwarding, we deliver 100% assurance to our customers via a mindset that’s always looking ahead to the next commercial opportunity, predicting the next potential issue, anticipating the next global trend. Because at DHL Global Forwarding, Freight, we’re not simply about freight forwarding. We’re about forward-thinking ways to connect people - and improve their lives.
Our program is called “Certified International Forwarder (CIF)”. It is part of the DHL Group Corporate approach and represents an essential part of culture building, employee engagement, motivation, and skill-building. The program is unique in the forwarding and logistics industry and reaches colleagues across DHL Global Forwarding globally.
Your Role
- Be part of a global Learning & Development program and contribute to its continuous improvement and operational delivery
- Support global program and project management activities in a cross-functional, international environment
- Bring structure and transparency into processes, documentation, and ways of working
- Take ownership of defined workstreams and improvement projects
Your Tasks
- Review and improve existing processes, documentation, and ways of working
- Create clear and sustainable documentation, templates, and knowledge management structures
- Identify opportunities for standardization, simplification, and automation
- Coordinate selected workstreams, actions, and deliverables across global stakeholders
- Analyze information and data to identify improvement opportunities
- Independently manage defined projects with support from the program management team
- Support global Certified projects and program activities from planning through implementation
- Support the coordination and administration of Certified learning activities, including sessions, facilitator activities, learning materials and global roll-outs.
- Support the continuous improvement of the Certified learning portfolio and related processes
Your Profile
IMPORTANT: You must be a Bachelor or Master student or GAP year student (up to 1 year after Bachelor completion). You must have a valid work permit for an internship in Germany.
- BA or MA in Business Administration, Project Management, Human Resources, Information Management, or a related field
- Structured and analytical thinker who enjoys bringing clarity to complex topics
- Strong organizational and project management skills
- Advanced PowerPoint and Excel skills
- Comfortable working with Microsoft 365; experience with SharePoint or Power Automate is an advantage
- Interest in process improvement, digital ways of working, and Learning & Development
- Strong communication and teamwork skills in an international environment
- Proactive, hands-on, and able to take ownership and follow topics through
- Excellent English communication skills
Your Benefits
We offer excellent development opportunities and competitive employee benefits. You will work in a diverse, multicultural environment with strong development opportunities.
Your Contact
Interested? Please click “Apply” and submit your complete application including cover letter, CV, and references via dpdhl.jobs.
CONNECTING PEOPLE. IMPROVING LIVES.