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DiDi Global • Chinese: C1 • Shared Mobility • Ride Hailing • 2 days ago

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Salary

≈ $21k – $47k per year (Estimated)

Location

In office (Zhuhai)

Seniority

Middle · 3+ years exp

Confirmed on the employer's own hiring board on Oct 24, 2026. First seen by Alion on Sep 1, 2026. DiDi Global scores A on the Alion truth index.

Overview

Company

Impact

Profile match

DiDi Global

DiDi Global is a leading Chinese mobility technology platform that provides a broad range of app-based transportation services across international markets. Originally founded in 2012 as Didi Chuxing, the company offers ride-hailing, taxi aggregation, chauffeur services, hitch-riding, and automated driving development. Today, it connects millions of drivers and consumers across Asia, Latin America, and other regions, processing tens of millions of rides daily through its integrated digital platform.

didiglobal.com • HQ: Beijing, China • Shared Mobility • Ride Hailing • 5000+ employees • Est. 2012

Tech stack of DiDi Global

Backed by NEA, Coatue, 137 Ventures

岗位职责 / Responsibilities

岗位职责

1、负责网约车业务安全事件事中介入工作，对安全事件进行分析甄别，发现危险隐患;

2、针对危险场景或安全隐患，开展有效处置，排除隐患或最大可能减小损失;

3、可以独立处理一般疑难或重大案件，并及时向上报备共同解决;

团队管理

1、负责珠海预警业务团队中4-6个小组的日常管理工作，通过有效的团队管理和推动，达成工作目标;

2、工作中做到上下链接，对本团队的人员赋能并向上输出管理及专业建议;

3、定期与团队成员进行沟通，及时关怀员工，提升团队凝聚力;

任职要求 / Requirements

任职资格

需具备：

1、本科以上学历，3年以上的工作经验;

2、过往的具备50人以上的客服团队管理经验，或者同类型业务管理经验;

3、具有良好的风险识别，业务管理，团队管理，沟通表达，抗压及统筹能力;

4、有较强的快速学习能力、有责任心，并能够适应高强度早/晚倒班工作机制。

候选人加分项：

有内容审核、视频审核的经验，风险预警意识强

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