Location
In office (Coimbatore)
Seniority
Junior · 2+ years exp
Confirmed on the employer's own hiring board on Sep 27, 2026. First seen by Alion on Sep 23, 2026.
Overview
Company
Impact
Profile match
Digitide Solutions is an IT services and business process management company headquartered in Bengaluru, delivering cloud, cybersecurity, data and AI, digital engineering, ERP and low-code services together with customer experience, collections, finance and accounting and HR outsourcing. Formed out of the technology and BPM businesses of Quess Corp, it employs about 55,000 associates across 40 locations in five countries and serves over 500 enterprises in banking, insurance, healthcare and manufacturing. Most openings are for customer service and support associates, sales and branch operations executives, collections team leaders and trainers, with some engineering and architect roles.
As a Sales Support Executive, you will play a crucial role in assisting the sales team and driving business growth. Your responsibilities will include providing administrative support, maintaining accurate records, and ensuring a positive customer experience. You will be the backbone of the sales team, enabling them to focus on their core responsibilities and achieve their targets.
- Provide administrative support to the sales team, including data entry, report generation, and document management.
- Maintain accurate and up-to-date customer records, ensuring data integrity and confidentiality.
- Assist in lead generation and qualification, identifying potential customers and nurturing relationships.
- Support the sales team in preparing proposals, presentations, and other sales collateral.
- Handle customer inquiries and provide timely responses, ensuring a high level of customer satisfaction.
- Collaborate with the marketing team to develop and execute sales campaigns and strategies.
- Monitor and analyze sales performance, identifying areas for improvement and suggesting enhancements.
- Maintain an organized and efficient sales support system, ensuring smooth operations.
- Assist in coordinating sales meetings, events, and training sessions as required.
- Stay updated with industry trends and competitor activities, providing insights to the sales team.
- A bachelor's degree in business administration, marketing, or a related field is preferred.
- Minimum 2 years of experience in a sales support or administrative role, preferably in the BFSI industry.
- Excellent communication and interpersonal skills, with the ability to build strong relationships.
- Proficiency in MS Office suite and CRM systems, with a willingness to learn new software.
- Strong organizational skills and attention to detail, ensuring accurate record-keeping.
- Ability to work independently and manage multiple tasks simultaneously.
- A customer-centric approach, with a focus on delivering exceptional service.
- Analytical mindset with problem-solving abilities, identifying and resolving issues.
- Flexibility to adapt to changing priorities and a dynamic work environment.
- A positive and proactive attitude, contributing to a positive team culture.
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