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Location
In office (Mumbai)
Seniority
Middle · 3+ years exp
Confirmed on the employer's own hiring board on Nov 12, 2026. First seen by Alion on Nov 12, 2026. Digitide Solutions scores B on the Alion truth index.
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Digitide Solutions is an IT services and business process management company headquartered in Bengaluru, delivering cloud, cybersecurity, data and AI, digital engineering, ERP and low-code services together with customer experience, collections, finance and accounting and HR outsourcing. Formed out of the technology and BPM businesses of Quess Corp, it employs about 55,000 associates across 40 locations in five countries and serves over 500 enterprises in banking, insurance, healthcare and manufacturing. Most openings are for customer service and support associates, sales and branch operations executives, collections team leaders and trainers, with some engineering and architect roles.
Digitide Solutions Limited is seeking an enthusiastic Trainer to join our CLM Domestic BFSI Inbound department. The role involves creating, facilitating, and evaluating training initiatives that enhance the skills and performance of our banking and financial services staff. You will collaborate with subject-matter experts, leverage modern instructional design techniques, and ensure alignment with regulatory and client requirements.
- Develop and update training curricula, modules, and materials tailored to CLM Domestic BFSI processes.
- Conduct classroom, virtual, and on-the-job training sessions for new hires and existing staff.
- Assess training effectiveness through evaluations, quizzes, and performance metrics.
- Collaborate with business analysts and compliance officers to incorporate regulatory updates.
- Maintain a training calendar and coordinate logistics for workshops and webinars.
- Create e-learning content using authoring tools and LMS platforms.
- Provide coaching and mentorship to improve individual and team competencies.
- Track learner progress and generate reports for management review.
- Continuously research industry best practices and emerging learning technologies.
- Facilitate knowledge-sharing sessions and peer-learning initiatives.
- Bachelor’s degree in Human Resources, Education, Business, or related field.
- Minimum 3 years of experience delivering training in the BFSI sector.
- Strong understanding of CLM (Contract Lifecycle Management) concepts and domestic banking regulations.
- Proficiency with LMS platforms (e.g., Moodle, Cornerstone) and e-learning authoring tools.
- Excellent presentation, communication, and interpersonal skills.
- Ability to design curriculum using adult learning principles.
- Experience with virtual training tools (e.g., Zoom, MS Teams).
- Analytical mindset with ability to measure training ROI.
- Flexibility to adapt training methods to diverse learner needs.
- Certification in Training & Development or Instructional Design is a plus.
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