Merchandiser - Gateway
First seen by Alion on Oct 29, 2026. Dis-Chem scores B on the Alion truth index.
Minimum Requirements:
Essential:
- Grade 12 / Matric
- Up to 6 months’ retail experience
- Computer literate – MS Office
- Willing and able to work retail hours
Advantageous:
- At least 1 year retail experience
Job Description:
- Restock merchandise as needed to ensure maximum sales
- Ensure delivered stock/stock pulled from the storeroom, is stored and packed in the correct space timeously
- Ensure stock on shelves has not reached sell-by date
- Ensure the full range of products is on the shelves at all times
- Facilitate rotation of stock on a regular, FIFO basis
- Report low stock levels, out-of-stock items, damaged stock and expired stock to management
- Assist with counting of stock files and general stocktaking
- Adhere to Dis-Chem’s operating standards, store layout and planograms
- Ensure boxes are flattened after unpacking stock, and taken to the designated area
- Ensure front shop shelves and products are neatly presented and visible at all times, with correct labels and pricing
- Report all price discrepancies to management
- Keep abreast of current and new products
- Ensure merchandising displays are built, faced up, stocked and maintained
- Maintain daily physical upkeep of store and merchandise displays, and be responsible for your designated stock in the storeroom as well as on the shop floor
- Assist with loading and off-loading of stock
- Ensure items without barcodes are clearly marked
- Assist with back shopping
- Assist in training of new staff
- Provide friendly, helpful and courteous assistance and advice to all customers
- Ensure all out of stock queries from customers are followed up with the customer service out of stock list
- Ensure all customer stock queries are dealt with and resolved
- Ensure the correct uniform and badge are worn at all times
- Minimise any losses by handling all merchandise carefully
- Adhere to Dis-Chem policies and procedures, SOPs and health and safety rules and regulations
Competencies:
Essential:
- Strong command of the English language
- Presentable
- Effective engagement with customers, management and staff
- Trustworthy and honest
- Time management
- Bilingual
- Knowledge of merchandising standards and the FMCG industry
- Product and category knowledge
- Ability to analyse ZMORE reports for ordering and stock taking
- Report bad/suspicious behaviour relating to both staff and customers
Special conditions of employment:
- Willing and able to work retail hours
- Able and physically fit to lift and move heavy boxes, and ensure health and safety standards are adhered to
- Reliable transport and/or reside in close proximity to the store
- South African citizen
- Clear credit and criminal records
Remuneration and benefits:
- Market-related salary
- Medical aid
- Provident fund
- Staff account
ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED. IF YOU HAVEN`T BEEN CONTACTED WITHIN TWO WEEKS AFTER THE CLOSING DATE, PLEASE CONSIDER YOUR APPLICATION AS UNSUCCESSFUL.
Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process aligned to Dis-Chem’s Employment Equity and Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.
Since our founding in 1978, Dis-Chem has grown into South Africa’s leading health-and-wellness retail chain — with over 20 000 employees across our stores and head office. Today, with over 300 stores across South Africa, Botswana and Namibia, Dis-Chem is the heartbeat of health, wellness and everyday value.
When you join our Retail team, you become part of a culture that blends service excellence, every-day value (our Everyday Low Price strategy) and expert support in beauty, health, sport nutrition and wellness.
When you join our Retail team, you become part of a culture that blends service excellence, every-day value (our Everyday Low Price strategy) and expert support in beauty, health, sport nutrition and wellness.
What Makes Retail at Dis-Chem exciting
- You’ll work in a store environment known for high foot-traffic, brand trust, and strong retailer reputation.
- We emphasise growth: training, development, identifying you for future leadership roles.
- You are our “front-line” – greeting customers, understanding their needs, assisting them to find the right health, wellness and beauty products.
What You Get
- A job where you directly impact people’s wellbeing and shopping-experience, not just selling stuff.
- A solid brand behind you, with a large footprint nationally, meaning real opportunities across stores.
- Training and career-pathing: entry level to senior retail/operations roles.
- Discounts and benefits: as a retail employer focused on health/wellness you’ll get priority customer pricing.
- For those who step up: possibility of moving into supervisory, store-management or even broader operations roles.
Join Our Journey
We are a community of doers, dreamers and difference-makers. If you are ready to grow your career and be part of something bigger, see listy of current open vacancies below.