Integrated Solutions Specialist

At DNOW, we believe our associates are the best in the business. We value and reward hardworking, creative, and dedicated employees that desire to be part of a team committed to outstanding customer service.

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Location: Houston preferred; remote candidates will also be considered.

JOB RESPONSIBILITIES:

• Work closely with internal and external teams/resources to identify needs and expectations in order to develop and provide comprehensive solutions
• Assist with the development of project requirements, scope, project/implementation plans and their respective timelines
• Lead and manage internal and client-facing integration initiatives and their execution through cross-functional teams
• Consult and coordinate various subject matter experts, departments and clients in the development of specific business objectives and project requirements
• Work efficiently to meet required deliverables and complete tasks within established timeframe
• Act as a liaison between the business and functional/technical teams as needed
• Provide and maintain effective and well-documented project related materials
• Hold recurring project meetings (internal & external) to keep key stakeholders and team members apprised of current status
• Effectively multitask and manage concurrent projects and timelines
• Notify team members of any risks to the project plan or timeline as soon as they arise
• Create and disseminate Standard Operating Procedures (SOPs) as necessary
• Assist in the development of user training (internal and external) as needed working directly with the Centralized training team on requirements and roll out of training initiatives
• Immediately and effectively respond to urgent branch support requirements should they arise
• Work with internal teams to evaluate existing business processes and identify improvement initiatives in accordance with operational excellence
• Represent and act on behalf of DNOW in an ethical manner
• Does not commit DNOW to any financial expenditure without company approval
• Ensure compliance with personnel policies and government HSE employment practices
• Other duties as required

JOB REQUIREMENTS:

• Bachelor’s Degree or equivalent experience
• Knowledge of company deliverables and offerings
• Strong strategic and tactical problem-solving skills with a solutions-driven approach
• Display of leadership capabilities
• Ability to establish confidence internally and within client’s organization and deliver against communicated expectations
• Excellent verbal and written communication skills within all levels of an organization (internal and external) and the ability to work closely with various organizational levels
• Ability to deliver results, prioritize tasks and adjust to changing priorities
• Proficient in Microsoft Excel, Project, Visio, Smartsheet, and Outlook
• Prior SAP experience (preferred) or an understanding of ERP systems (and related technologies)
• Project management experience (preferred)
• Prior exposure to EDI interfaces and resultant benefits (preferred)
• Strong organizational skills
• Ability to perform within a continuous improvement culture
• Strong ethical compliance standards.
• Ability to travel (at least 25%)

BENEFITS:

• Competitive Salary + bonus
• 401(k)/ Retirement savings
• Comprehensive Benefits (medical, dental, vision, life and disability coverage)
• Career growth opportunities
• Friendly work environment
• Paid vacation/holidays