Manufacturing Process Technician

Why This Role Exists

This role is designed for experienced maintenance technicians who want to move beyond reactive maintenance and into advanced troubleshooting, equipment reliability, and continuous improvement.

If you’re the technician people call when a problem won’t stay fixed, if you enjoy digging into root causes, controls logic, and design flaws-and if you’re ready to elevate your role without leaving the plant floor-this position was built for you.

This is not a routine maintenance role. It is a technical escalation and reliability role that sits at the intersection of Maintenance, Engineering, and Operations.

What You’ll Do

Equipment Reliability & Advanced Troubleshooting

• Act as the technical escalation point for chronic, complex equipment issues
• Troubleshoot mechanical, electrical, pneumatic, and controls-related failures
• Perform in-depth machine evaluations and properly route corrective actions through Maintenance WOs
• Track temporary fixes (“band-aids”) and drive them to permanent countermeasures
• Identify design-driven failure modes and initiate corrective actions

Engineering Support & Continuous Improvement

• Support new equipment installs, upgrades, and validations
• Design, fabricate, assemble, and test proof-of-concept solutions
• Contribute hands-on solutions to CARs, RCAs, and reliability investigations
• Analyze downtime, failure trends, and equipment performance data
• Participate in Kaizen and CI initiatives across slitting and packaging

Standards, Quality & Documentation

• Verify correct components, hardware, and installation methods
• Reject sub-standard work and push for proper resolution-not workarounds
• Enforce equipment and design standards; flag and correct deviations
• Develop and maintain troubleshooting guides and technical documentation
• Generate clear technical summaries of issues, findings, and actions

Fabrication, Design & Technical Support

• Fabricate and assemble mechanical or electro-mechanical components
• Create and update CAD drawings for equipment modifications
• Support ancillary equipment, parts tracking, and replacement planning
• Read and interpret blueprints, electrical schematics, and wiring diagrams

What We’re Looking For

Required / Strongly Preferred

• 5+ years as a Maintenance Technician in a manufacturing environment
• Strong troubleshooting experience with automated production equipment
• Working knowledge of:
  • Mechanical systems
  • Electrical systems
  • Pneumatics
  • Sensors, motors, and basic controls
• Ability to read and interpret:
  • Electrical schematics
  • Wiring diagrams
  • OEM documentation
• Experience with precision measurement tools and multimeters
• Comfortable working independently on complex technical problems

Preferred (Not Required)

• Experience in a 24/7 manufacturing environment
• A.S. degree in Engineering Technology or equivalent hands-on experience
• Exposure to equipment upgrades, process improvements, or CI work
• Familiarity with CAD or technical documentation
• Support with 3D printing and maintain process-part inventory
• Experience with reliability, root cause, or continuous improvement methods

Equivalent experience is valued over formal education.

Who Thrives in This Role

• Senior maintenance techs ready for a next-level technical role
• Problem-solvers who want to fix issues permanently, not repeatedly
• Technicians who enjoy working with Engineering and Operations
• Individuals looking to expand influence, scope, and professional growth

Why This Is a Step Up

• Expanded technical authority and ownership
• Direct impact on equipment reliability and design decisions
• Visibility with Operations and Engineering leadership
• Opportunity to shape standards, not just follow them
• A clear path beyond reactive maintenance

DNP IAM is a 100 percent U.S. subsidiary of Dai Nippon Printing Co., Ltd. (DNP) - the world’s largest manufacturer of dye-sublimation media for photo printers and thermal transfer ribbons and barcode printers. DNP Imagingcomm America Corporation has the broadest selection of solutions for the photo retail market and products designed to address retailer’s specific business goals and objectives-backed by the quality and reliability today’s customers expect. Manufacturing, sales, and development offices of dye-sublimation media for photo printers are in Concord, NC, and more information is available at www.dnpphoto.com/en-us/.

DNP Imagingcomm America Corporation is an equal opportunity employer that does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.