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Salary
≈ $21k – $46k per year (Estimated)
Location
In office (Pune)
Seniority
Staff

Confirmed on the employer's own hiring board on Oct 25, 2026. First seen by Alion on Oct 18, 2026.

Overview
Company
Impact
Profile match
Tech Mahindra is a prominent Indian multinational information technology services and consulting enterprise specializing in digital transformation, cloud modernization, business process re-engineering, and network services. Headquartered in Pune, Maharashtra, India (with its registered office in Mumbai), the company is a flagship entity of the diversified Mahindra Group conglomerate. Established in 1986 (initially as Mahindra British Telecom), it operates across dozens of countries with a global delivery footprint serving enterprise clients in telecommunications, banking and financial services, healthcare, automotive, and retail. The organization is particularly recognized for its deep engineering heritage in telecommunications and 5G network integration, offering end-to-end solutions spanning artificial intelligence, enterprise application management, customer experience (CX), and next-generation connectivity infrastructure.
Backed by Seafund

Job Description

  • Skill Set :

    WSO2 Enterprise Integration

  • Total Experience :

    7.00 to 10.00 Years

  • No of Openings :

    1

  • Job Post Date :

    18/09/2026

  • Job Expiry Date :

    30/11/2026

  • Domain :

    IT

  • Location :

    PUNE [India]

  • Job Reference No :

    4107763

Job Summary

7‿12+ Years (Minimum 4‿6 Years in WSO2 Identity Server or Equivalent IAM Platforms)

Role Overview

We are seeking an experienced IAM L3 / SME Engineer to lead the support, optimization, and governance of a WSO2 based Customer Identity and Access Management (CIAM) platform. The role will serve as the highest technical escalation point for identity services, authentication, SSO, MFA, federation, integrations, platform performance, and security operations.

Key Responsibilities

  • Provide L3 support and technical leadership for WSO2 Identity Server and CIAM services.
  • Manage and troubleshoot authentication, authorization, SSO, MFA, federation, and identity lifecycle issues.
  • Lead complex integrations with API Gateways, Keycloak, LDAP/AD, Kafka, SIEM, social identity providers, OTP platforms, and partner applications.
  • Perform advanced troubleshooting of OAuth, OIDC, SAML, SCIM, JWT, certificate, keystore, API, and federation related issues.
  • Support platform upgrades, migrations, production cutovers, UAT, hypercare, and transformation initiatives.
  • Conduct root cause analysis (RCA), performance tuning, capacity planning, and service optimization.
  • Define operational standards, runbooks, SOPs, monitoring, and support processes.
  • Mentor L1/L2 engineers and coordinate with infrastructure, application, and vendor support teams.
  • Ensure compliance with security best practices, audit requirements, and IAM governance standards.

Expected Deliverables

  • Platform architecture and design review reports.
  • RCA reports and problem management updates.
  • Security hardening recommendations and implementation plans.
  • Performance optimization and capacity planning reports.
  • Integration design and validation documents.
  • CIAM operational governance documentation.
  • Production readiness assessment reports.
  • Migration, cutover, and hypercare support reports.
  • Knowledge transfer and technical training documentation.
  • Continuous service improvement recommendations and roadmap inputs.

Technical Skills Required

  • Strong hands on experience with WSO2 Identity Server administration, configuration, troubleshooting, clustering, and integrations.
  • Expertise in IAM/CIAM concepts, authentication, authorization, federation, MFA, consent management, and identity lifecycle management.
  • Advanced knowledge of:
    • OAuth 2.0, OpenID Connect (OIDC)
    • SAML 2.0, SCIM 2.0
    • JWT/JWKS, PKCE
  • Experience with Linux/RHEL, SSL/TLS, certificates, keystores, truststores, and networking.
  • Knowledge of PostgreSQL, Oracle, REST APIs, LDAP/Active Directory, API Gateways, and Keycloak.
  • Experience with Kafka, SIEM platforms, Prometheus, Grafana, and log analysis tools.
  • Strong troubleshooting and RCA skills in enterprise production environments.
  • WSO2 Certified Professional
  • IAM/CIAM Certifications
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