Waitress

Domeo Resources International (DRI) is a prolific organisation which proffers HR and Management Consultancy solutions premised on excellence and innovation. DRI analyses various organisational problems, develops improvement plans, deploys those plans and monitors the plans to ensure improved organisational performance.

We are recruiting to fill the position below:

Job Title: Waitress

Location: Abuja (FCT)
Employment Type: Full-time
Department: Food & Beverage / Operations
Reports To: Bar Supervisor / Manager

Job Summary

• The Waitress is responsible for providing excellent customer service by taking orders, serving food and beverages, and ensuring guests have a pleasant dining experience. The role requires professionalism, attention to detail, and a friendly attitude while maintaining cleanliness and service standards.

Key Responsibilities

• Present menus, explain menu items, and make recommendations when necessary.
• Serve food and drinks promptly and professionally.
• Handle guest complaints professionally and escalate to the supervisor when necessary.
• Take accurate food and beverage orders and relay them to the kitchen or bar staff.
• Greet guests warmly and escort them to their tables when required.
• Check on guests during meals to ensure satisfaction and address concerns politely.
• Ensure tables are properly set, clean, and well maintained.
• Follow food safety, hygiene, and health regulations at all times.
• Assist with billing, collecting payments, and issuing receipts when required.
• Maintain cleanliness of the dining area and service stations.
• Clear tables and reset them for the next guests.

Key Performance Indicators (KPIs)

• Accuracy of orders and service delivery
• Compliance with hygiene and safety standards
• Customer satisfaction and feedback
• Speed and efficiency of service

Qualifications and Requirements
Education:

• Minimum of SSCE / High School Certificate or equivalent.

Experience:

• Previous experience as a Waitress or in a customer service role is an advantage

Skills and Competencies:

• Good teamwork and time management skills.
• Physical stamina to stand and walk for long periods.
• Excellent communication and interpersonal skills.
• Attention to detail and accuracy.
• Friendly, polite, and customer-focused attitude.
• Ability to work under pressure in a fast-paced environment.

Working Conditions:

• Requires standing and walking for extended periods.
• May involve carrying trays and serving equipment.
• Work may include evenings, weekends, shifts, and public holidays.

How to Apply
Interested and qualified candidates should send their CVs and cover letters to: [email protected] using "Waitress - Abuja" as the subject of the mail.

Note: Only shortlisted candidates will be contacted.

Application Deadline: 30th October, 2026.