Security Operative

Domeo Resources International (DRI) is a prolific organisation which proffers HR and Management Consultancy solutions premised on excellence and innovation. DRI analyses various organisational problems, develops improvement plans, deploys those plans and monitors the plans to ensure improved organisational performance.

We are recruiting to fill the position below:

Job Title: Security Operative

Location: Aba, Abia

Main Function

• The Security Operative is responsible for protecting the hotel's guests, employees, premises, property, and assets by maintaining a safe, secure, and orderly environment. The role involves monitoring access to the premises, conducting patrols, observing and reporting suspicious activities, responding to incidents, and enforcing approved security procedures while maintaining professional and courteous conduct.
• The ideal candidate must be alert, disciplined, physically fit for assigned duties, observant, trustworthy, and able to respond calmly and appropriately to emergencies and security concerns.

Role Responsibilities
Access Control and Visitor Management:

• Verify the identity, purpose of visit, and authorisation of visitors, contractors, vendors, and other persons seeking access to restricted areas.
• Maintain accurate visitor, vehicle, staff, and contractor entry and exit records where required.
• Monitor the movement of items and property in and out of the premises in line with approved gate-pass procedures.
• Monitor and control entry and exit points in accordance with the hotel's security procedures.
• Prevent unauthorised access to guest floors, offices, stores, plant rooms, and other restricted areas.
• Direct guests and visitors courteously while ensuring that security procedures are not compromised.

Patrol and Surveillance:

• Report faulty lights, damaged locks, open access points, broken fences, and other security vulnerabilities promptly.
• Check for unusual activity, security breaches, unsafe conditions, suspicious packages, damage, and signs of forced entry.
• Do not abandon an assigned post without proper authorisation and handover.
• Ensure assigned posts are properly manned and that patrol duties are carried out as scheduled.
• Remain observant and vigilant throughout each shift, including during quiet periods and at night.
• Conduct regular and scheduled patrols of the hotel's premises, including entrances, exits, corridors, car parks, perimeter areas, and other assigned locations.

CCTV and Security Equipment:

• Report faulty cameras, monitors, communication devices, alarms, and other security equipment immediately.
• Preserve relevant CCTV footage and follow management procedures for reviewing or releasing recordings.
• Observe and report suspicious movements, unusual behaviour, and incidents captured by surveillance systems.
• Monitor CCTV cameras and other surveillance equipment where assigned and where the equipment is available.
• Ensure security equipment is handled properly and protected from unauthorised use or interference.

Incident Response and Emergency Management:

• Prepare accurate incident reports, recording the date, time, location, persons involved, observations, and actions taken.
• Assist with evacuation and guide guests and staff to designated assembly points during emergencies.
• Provide immediate assistance within the limits of training and competence while avoiding unnecessary risks.
• Preserve incident scenes where necessary and avoid disturbing evidence.
• Raise the alarm and notify the Security Supervisor or relevant manager immediately when an incident occurs.
• Respond promptly to security incidents, disturbances, theft, accidents, fire alerts, and other emergencies.

Guest, Staff and Property Protection:

• Maintain confidentiality regarding guest information, hotel operations, and security matters.
• Support the safe movement of guests and visitors within the premises when required.
• Handle guest and staff concerns respectfully and refer sensitive matters to the appropriate supervisor.
• Protect guests, employees, visitors, hotel property, equipment, and other assets from theft, damage, harassment, and unauthorised use.
• Observe activities in public areas and intervene appropriately when conduct threatens safety, security, or order.

Key, Asset and Property Control:

• Safeguard keys, access cards, security registers, and other assigned security items.
• Verify approved gate passes and supporting authorisation before hotel property or equipment leaves the premises.
• Report missing property, suspected theft, damage, or unexplained movement of hotel assets immediately.
• Never release hotel property based solely on verbal instructions where formal approval is required.
• Ensure keys and access devices are issued, returned, and recorded only in accordance with authorised procedures.

Communication and Reporting:

• Escalate serious incidents promptly through the hotel's approved reporting channels.
• Maintain effective communication with fellow security operatives, supervisors, management, and relevant departments.
• Maintain accurate duty logs, patrol records, visitor registers, and incident reports as required.
• Give clear and accurate shift handover reports, including incidents, pending issues, observations, and equipment faults.
• Report suspicious activity, safety hazards, security breaches, and policy violations without delay.

Safety, Conduct and Compliance:

• Enforce hotel security rules and procedures fairly, firmly, and professionally.
• Remain alert and attentive while on duty; avoid sleeping, unnecessary phone use, distractions, or leaving assigned posts unattended.
• Use only approved and lawful methods when handling confrontations and follow supervisor instructions.
• Do not use excessive force, threaten, intimidate, or treat guests, staff, or visitors disrespectfully.
• Do not consume alcohol or prohibited substances while on duty or report for duty under their influence.
• Maintain proper uniform, grooming, punctuality, discipline, and professional conduct.

Teamwork and Other Duties:

• Perform other reasonable security-related duties assigned by the Security Supervisor or Management.
• Work collaboratively with other security personnel and hotel departments to maintain a safe environment.
• Support crowd control and security arrangements during hotel events and high-occupancy periods.
• Attend security briefings, drills, meetings, and training sessions as required.

Qualifications & Requirements

• Basic understanding of emergency response, fire safety, and first aid is an advantage.
• Minimum of SSCE / WAEC or equivalent; additional education or relevant training is an advantage.
• Physically fit and able to perform assigned patrol and standing duties.
• Ability to work shifts, nights, weekends, and public holidays as required.
• Previous experience in security, facility protection, hospitality, military, or law-enforcement-related work is an advantage.
• Ability to read, write, communicate clearly, and maintain accurate records.
• Knowledge of basic security procedures, access control, patrol duties, and incident reporting.

Competencies/Skills:

• Observation, alertness, and attention to detail.
• Access control and visitor management.
• Patrol, surveillance, and incident detection.
• Clear communication and accurate reporting.
• Teamwork, discipline, and ability to follow instructions.
• Emergency response and basic safety awareness.
• Conflict de-escalation and sound judgement.
• Ability to remain calm and work under pressure.

Behavioural Qualities / Other Competences:

• Confidential and discreet when handling sensitive information.
• Firm but polite; friendly without compromising security standards.
• Calm, respectful, and professional in difficult situations.
• Honest, trustworthy, and responsible.
• Committed to protecting guests, staff, and hotel assets.
• Disciplined, punctual, and dependable.
• Highly alert, vigilant, and observant.
• Proactive, courageous, and accountable.

How to Apply
Interested and qualified candidates should forward their CV and Cover Letter to: [email protected] using "Security Operatives_Aba" as the subject of the email.

Note: Only shortlisted candidates will be contacted.

Application Deadline: 5th November, 2026.