Sales and Operations Coordinator

ABOUT DOT.CARDS

dot.cards is the digital business card of the future. We produce premium networking hardware that pairs with a software platform that lets anyone share their contact info, in seconds. With 2.5M+ devices sold and 100M+ in-person connections facilitated, we have built strong momentum and clear product-market fit. We are now focused on scaling that foundation significantly across channels, products, and customer segments. Based in LA, we are a revenue-backed, fast-growing company entering our next phase of growth.

THE ROLE

We are hiring a Sales and Operations Coordinator to support the Head of Sales and Operations. This is a hands-on, full-time role for someone who wants real ownership over how a company runs sales and operations day to day.

Reporting directly to the Head of Sales and Operations, you will act as their right hand, keeping sales and operations running day to day and making sure commitments made get done.

WHAT YOU WILL DO

• Own follow-ups on open items across sales and operations, from customer replies to internal action items, so nothing sits untouched

• Manage calendars, coordinate scheduling, and prep meeting agendas and notes

• Build and maintain spreadsheets and dashboards for sales, inventory, and operations reporting

• Pull and format weekly and monthly reports from internal tools

• Handle sample shipping, outgoing quality checks, track shipments, and schedule follow ups with stakeholders

• Track action items across meetings, Slack, and email, and follow up directly with owners on status and deadlines until each one is closed

• Follow up on the status of key initiatives, checking in on things like vendor order confirmations and outgoing shipments

• Maintain a single running list of open items across both directions, with owner and due date, and flag anything overdue or at risk

• Write and maintain SOPs for recurring sales and operations workflows so know-how is captured rather than kept in one person's head

• Keep documentation current as processes change, and flag any workflow that has not been written down yet

• Take on ad hoc research and administrative projects as they come up

WHAT WE ARE LOOKING FOR

• 1-3 years of experience in an admin, coordinator, or executive assistant role, ideally in a fast-moving sales or operations environment; also open to recent graduates and students in their final year of study with relevant internship or part-time experience

• Strong proficiency in Excel or Google Sheets: comfortable with formulas, pivot tables, and building trackers from scratch

• Detail-oriented and organized, comfortable juggling multiple trackers, deadlines, and follow-ups at once

• Comfortable following up with people, including holding others accountable to deadlines they have committed to

• Clear written communicator who can draft a professional email or message without heavy editing

• Reliable, shows up, and follows through without needing reminders

• Comfortable asking questions and flagging problems early rather than guessing

COMPENSATION & DETAILS

• $29.00 to $34.00/hour
• Full-time
• Onsite at dot.cards HQ in Culver City, CA
• Start date: as soon as we find the right person
• Reports to: Head of Sales and Operations

Equal Opportunity Employer: dot.cards is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.

Accommodation Statement: We are committed to providing reasonable accommodations for individuals with disabilities throughout the hiring process. If you require assistance or accommodation, please contact [email protected].