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Location
In office (Klang)
Seniority
Junior · 2+ years exp
Employment
Full-Time

First seen by Alion on Nov 4, 2026.

Overview
Company
Impact
Profile match
Dotomat specializes in business automation solutions, providing n8n Automation, MCP Agents, and AI Agents to streamline your operations.

Sweet, social, and service-driven, this role is all about bringing fun to schools, community events, and pop-up learning spaces. Working with us at Dotomat, you will help run a playful cotton candy pushkart that supports our education events and hands-on learning experiences for children and families.

As the Builder for this initiative, you will scale an on-ground snack offering into a repeatable, well-run revenue stream. You will shape day-to-day operations, sales activation, and the customer experience so our events run smoothly and students leave smiling.

Your Growth & Impact

  • Develop practical retail skills by managing live events and pop-ups that reach hundreds of families each month.
  • Lead small teams and build scheduling, training, and performance routines that prepare you for larger operations roles.
  • Refine commercial judgement by tracking sales, setting simple targets, and improving product mix.
  • Expand your network with school coordinators, vendors, and local event partners to grow Dotomat's on-ground presence.

Requirements

Responsibilities

Operations & Cart Management

  • Run daily setup, safe handling of food equipment, and tidy pack-down so each event meets hygiene and safety standards.
  • Dealing Counter Customers
  • Managing Sales & Cash
  • Manage stock levels, count ingredients, and reorder packaging to prevent shortages during events.
  • Maintain basic equipment care and report faults so downtime is minimized.
  • Keep clear records of sales and inventory for simple event reconciliation.

Sales & Merchandising

  • Drive on-site sales through clear pricing, attractive product presentation, and friendly upsell techniques.
  • Design simple promotions and time-limited offers to boost volume at key events.
  • Collect customer feedback and relay insights to the team to improve flavours, packaging, and positioning.
  • Use social posts and local contacts to announce pop-ups and increase footfall.

Team & Training

  • Recruit, roster, and coach part-time assistants for event shifts so service stays consistent.
  • Train staff on food prep, plating, and customer service procedures to maintain quality.
  • Lead short briefings before each event to set roles, cash handling rules, and safety checks.
  • Monitor team performance and provide constructive feedback after events.

Requirements

Qualifications & Experience

  • Minimum 2 years of field experience in retail food service, mobile F&B, or events sales roles.
  • Prefer diploma or equivalent in hospitality, business, or related field, or proven hands-on experience.
  • Comfortable working flexible hours including weekends and school event schedules.
  • Valid food handling certificate or willingness to obtain one is an advantage.

Hard Skills & Knowledge

  • Practical knowledge of food preparation, packaging and presentation standards at small scale events.
  • Familiarity with basic POS systems, cash handling, and simple sales reconciliation spreadsheets.
  • Understanding of on-ground merchandising and product display for impulse purchases.
  • Basic social media posting skills for event promotion and local customer engagement.

Soft Skills & Qualities

  • Friendly communicator who enjoys talking with families and building rapport quickly.
  • Organised planner who manages stock, shifts, and event logistics with attention to detail.
  • Problem solver who stays calm under pressure and finds quick fixes during busy events.
  • Reliable team leader who can train others and hold the team to consistent standards.

Skills

Food Services, Food Preparation, Food Manufacturing, Packaging And Labeling, Food Plating And Presentation, Sales Management, Customer Service

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