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Location
In office (Dubai)
Seniority
Junior
Employment
Full-Time
Overview
Company
Impact
Profile match
Headquartered in Abu Dhabi, United Arab Emirates, Dr. Job is an AI-powered job board and recruitment platform serving job seekers and employers across the Middle East and global markets. The platform integrates intelligent candidate-job matching with a suite of AI career tools, including automated application submissions, bilingual (English/Arabic) resume builders, interview practice simulations, and salary benchmarking.

RESPONSIBILITIES (INCLUDES TASKS AND AUTHORITIES):

  • Act as the technical expert for the following solutions focusing on end-to-end operational support and management:
  • Trend Micro Full-cycle management of endpoint protection platforms from deployment to advanced policy tuning and alert response.
  • SentinelOne End-to-end EDR operations including agent lifecycle management threat hunting and automated remediation.
  • CrowdStrike Comprehensive support for the Falcon platform ensuring full visibility threat detection and incident containment.
  • Operational Support: Provide expertise in handling solutions on a day-to-day operational basis or supporting customers.
  • Support the project cycle under guidance:
  • Data Gathering & Documentation Assist in understanding customer environments and maintaining technical documentation.
  • Deployment & Testing Participate in the configuration and validation of endpoint security policies.
  • Handover Help prepare technical runbooks for customer handover.
  • Technical Fundamentals: Maintain strong basics and understanding of cybersecurity networking and system fundamentals.
  • Continuous Learning: Demonstrate a willingness to learn and train on new security solutions as market demands evolve.
  • Health Checks: Perform routine health checks for existing deployments and troubleshoot basic technical issues.

CERTIFICATIONS:

Trendmicro

TECHNICAL SKILLS /COMPETENCIES:

MANDATORY

  • Strong Knowledgeon below Technologies:
  • Trendmicro
  • Crowdstrike

Competency Levels

  • TrendMicro L2
  • CrowdStrike L2

SOFT SKILLS:

MANDATORY

  • Strong written and verbal communication and analytical skills
  • Ability to multi-task prioritize multipleobjectivesinitiativesandrequests.
  • High Degree of Perseverance
  • Very goodCustomer handling Skills
  • Can do attitude
  • Open to learnnew technologies
  • Required Experience:

    Manager

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