Process Operator

Overall Responsibility

Is responsible for operating packaging machines/equipment to achieve production goals efficiently whilst ensuring safety, quality and cost effectiveness.

Key Accountabilities and Focus Areas

Focus Area 1: Maintain safe, healthy and risk-free working environment

· Adhere to SHP Safety, Health & Environment (SHE) standards in all daily activities.

· Participate in safety observations, follow established safety processes, and report or escalate identified gaps.

· Maintain 5S standards in the designated work area

· Always adhere to safe working practices

· Follow all standard operating procedures (SOPs), risk assessments, and safe work instructions.

· Conduct pre-task safety checks before starting equipment or processes

Focus Area 2: Manufacturing Excellence culture

· Consistently follows Manufacturing Excellence (ME) pillar tools and standardized work processes.

· Adhere to structured shift handover requirements to ensure operational continuity and information accuracy.

· Maintain the Operator Workstation/area concept throughout the shift

· Perform assigned Autonomous Maintenance tasks in accordance with established standards.

· Take responsibility for basic equipment condition, inspection, cleaning, and lubrication activities.

· Report equipment abnormalities and support restoration to basic conditions.

· Support the continuous improvement culture

· Drive manufacturing excellence pillars on the shopfloor

Focus Area 3: Operations

· Ensure efficient machine operation to meet packaging KPIs

· Verify machine readiness before startup

· Operate machinery per standard operating procedures, including startup, shutdown, and changeovers

· Attend pre-shift meetings and conduct shift handovers

· Maintain housekeeping standards in his/her area of operation

· Provide performance feedback on equipment and material usage

· Monitor and control the process, assist in the management of usages and waste on shift

· Must be willing to assist with tasks outside of the normal scope of packaging

· Participate in first line problem solving

· Ensure SIC's are updated as per the required standard

· Accountable for minimizing downtime, material losses, and ensuring product integrity through proactive monitoring and first-line problem solving

Focus Area 4: Maintenance

· Perform first-line maintenance and report machine faults

· Perform autonomous maintenance

· Follow standard safety procedures and asset care protocols

Focus Area 5: Quality

· Adhere to food safety related rules and activities as per factory instructions

· Conduct quality checks on packaging processes in a timeous manner

· Monitor quality parameters and ensure product standard is maintained

· Perform Food Safety and Quality related activities as part of the FSMS and QC functions

Minimum Requirements

· Matric Certificate (Maths & Physics)

· Technical Courses (N3,N4,N5 or N6) will be added advantage

· Minimum of 4 years' experience in an FMCG environment as a multi skilled operator

· Must be willing to accept shift work hours, dictated by production schedules

Skills and Competencies

· Operate plant and process equipment

· Carry out basic machine maintenance

· Maintain a safe and healthy working environment

· Wiling to work shifts assigned according to the schedule

· Work in teams