Operations Associate (Hiring or Client Delivery)

We are hiring in Moldova, and the job is deciding

This role is open to people in Moldova. Before you apply, read our website and look at our LinkedIn page for ten minutes. In your Loom we will ask what we do, where you found out about us, and why you want to work at Drop Zero Digital. Replies that could be about any firm will be filtered out.

What we are looking for

• Someone who makes the call and owns what follows, good outcome or bad.
• Someone who can tell which decisions are theirs and which belong to others, and never muddles the two.
• Someone who reads feedback as data and changes course, but does not fold when they have good grounds to stand.
• Someone who learns at speed. We would take a person at seventy percent and rising over a person stuck at eighty five.
• Someone who sees trouble early and reports it, including trouble caused by our own process.
• Someone who puts problems in writing, clearly and without spin.

The job in Moldova

We are Drop Zero Digital, a lifecycle marketing agency, and we need one decision maker based in Moldova. Our AI image service is the fastest growing thing we offer. Whichever area falls to you, your work will help it grow.

You will take full ownership of a single area. It is not fixed today. The trial shows where you are strongest, and then we assign it. It will be either:

• The hiring machine. This covers how we find, screen and hire. You manage the funnel from first contact to offer: sourcing, chasing, scheduling, keeping our tracker honest, and flagging it when the process itself has broken.
• Client delivery operations. This covers how client work is planned, briefed, chased and shipped. You keep the dates, give the team a proper brief and make sure no task slips away quietly.

Seen from underneath, both are one job. Something has slipped, you decide the response, and you close it before anyone has to ask.

Be clear on what this is not. It is not assistant work and it is not coordination. You will make real decisions daily, and we will judge you by their quality, not by your throughput. If you need someone to tell you what to do each morning, it will not suit you.

How we handle your experience

We ask for no set number of years. We check your work history against what you tell us, and a false answer ends the application.

For each job you list we confirm the employer, dates, title and paid status, with a contract and payslips, in one exchange. At some point in the last 12 months you need to have worked full time. After that there is no minimum, and a thin history costs you nothing. If you misrepresent the history you do have, you are out. If you tell it straight, nothing is held against you.

How the process works, and we tell you all of it now

• Application with a short Loom video. Research us first.
• A short test by email: one real decision task, your internet speed, your computer, and a paragraph on your work history.
• A 15 minute call with the founder.
• A recorded video interview. One take, no re-records. We verify the work history you've told us about.
• A paid trial of six to eight weeks doing the real job.

We settle the decision during the trial, and that includes which of the two areas becomes yours. You start making calls on live work in week one, and we say honestly how each landed. It is paid from day one: half rate for the first two weeks while you find your feet, full rate from week three onward, and a completion payment when you finish the trial, whether or not we hire you. If we stop early, you are paid for the days you worked.

Requirements

• Full time once hired, and no other job alongside. While you are on the paid trial you give us 4 hours daily, with 2 of those at a set time inside our working day, and your current job can continue. On a pass you resign and join us full time inside 30 days.
• Internet that is dependable: 30 Mbps down at least, 5 Mbps up at least, checked live with us.
• Written English that is strong.
• Based in Moldova.
• You record your hours in our time tracking tool from the first day.

Benefits

1500 USD per month on hire, set by responsibility and demonstrated capability, not by how long you have worked.

Pass your 90-day review and your pay goes up by 50 percent. The 90 days count from the day you start full time.

On top of that:

• A one-month annual bonus.
• 15 days of paid leave a year, rising with tenure, plus your own country's public holidays.
• Paid sick leave.
• A health allowance.
• A coworking allowance.

Pay and responsibility climb quickly for people who earn them. Authority over decisions that touch a client moves more slowly and with care, and it is earned through a record of results, not a strong first month. We would sooner say so now than have you learn it in your second month.