Associate Manager - AI Transformation

Key Accountabilities:

AI Transformation Strategy & Implementation

• Lead the implementation of Dubai Chambers' AI transformation roadmap.
• Identify and prioritize AI use cases across business functions.
• Support the deployment of AI, Generative AI, and intelligent automation solutions.
• Ensure alignment between AI initiatives and organizational objectives.

AI Project & Program Management

• Manage end-to-end AI and automation projects from concept through implementation.
• Develop project plans, timelines, governance frameworks, and performance metrics.
• Coordinate stakeholders, vendors, and internal teams to ensure successful delivery.
• Monitor project risks, dependencies, budgets, and implementation progress.

AI Innovation & Emerging Technologies

• Monitor developments in AI, Generative AI, Agentic AI, automation, and emerging technologies.
• Evaluate innovative solutions and recommend adoption opportunities.
• Conduct pilot programs and proof-of-concept initiatives.
• Support business cases for AI investments and technology adoption.

Intelligent Automation & Process Optimization

• Identify opportunities to automate and optimize business processes.
• Collaborate with departments to redesign workflows using AI and automation technologies.
• Measure and track efficiency improvements and business benefits.

Stakeholder Engagement & Change Management

• Engage with business units to understand operational requirements and transformation opportunities.
• Promote AI awareness and adoption across the organization.
• Support change management activities associated with AI implementation.
• Deliver presentations, workshops, and awareness sessions to stakeholders.

Vendor & Technology Management

• Manage relationships with AI technology providers, consultants, and implementation partners.
• Participate in solution evaluations, procurement activities, and vendor assessments.
• Monitor vendor performance and ensure delivery against agreed objectives.

Governance & Responsible AI

• Support the development and implementation of AI governance frameworks.
• Ensure compliance with cybersecurity, data privacy, and ethical AI requirements.
• Promote responsible and secure use of AI technologies across Dubai Chambers.

Information Security

• Adherence to the information security policies/processes/program and for reporting any security breaches or incidents to the direct management.

Policies, Systems, Processes & Procedures

• Support the development and continuous improvement of incubation frameworks, methodologies, and operational processes.
• Ensure compliance with applicable policies, governance requirements, and ethical AI principles.
• Contribute to the implementation of best practices in startup incubation and venture development.

Quality, Health, Security, Safety and Environment

• Ensure compliance with regulatory requirements and relevant quality, health, safety, security and environmental procedures and controls across the Department to guarantee employee safety and delivery of high-quality services.

Reporting

• Prepare executive reports, dashboards, and updates on AI initiatives.
• Monitor project KPIs, adoption rates, and business impact.

Qualifications & Experience:

Minimum Qualification

• Bachelor's Degree in Computer Science, Artificial Intelligence, Data Science, Information Systems, Engineering, Digital Transformation, or a related field.

Preferred Qualification

• Master's Degree in Artificial Intelligence, Digital Transformation, Technology Management, Business Administration, or a related discipline.

Professional Certifications (Preferred)

• PMP or PRINCE2
• Agile / Scrum Certification
• AI, Cloud, or Digital Transformation Certifications

Minimum Experience and Skills

• 6-8 years of experience in technology, digital transformation, project management, or innovation.
• Minimum 3-5 years leading AI, automation, digital transformation, or emerging technology initiatives.
• Experience managing cross-functional projects and external technology partners.

Preferred Experience

• Experience implementing AI, Generative AI, Copilot, automation, or intelligent workflow solutions.
• Experience within government, semi-government, large enterprise, or digital transformation environments.
• Experience managing enterprise-wide technology adoption programs.