Supervisor Fleet Services Operations

Important Application Submission Information

More than a career - a chance to make a difference in people's lives.

Build an exciting, rewarding career with us - help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits.

100% Onsite, this is not a remote or hybrid-based role

Relocation assistance available!!

To be qualified for this role, you MUST have:

• Demonstrated, hands-on Transportation Fleet Maintenance Leadership. This role is focused on managing fleet and garage maintenance - not trucking or logistics.

• Experience managing a remote team spread across multiple regions.

• The ability to use data to drive business decisions.

Fleet Services provides strategic leadership, management, and governance for Duke Energy’s transportation fleet of more than 14,000 vehicles and mobile equipment. The Supervisor of Vehicle Maintenance leads a diverse workforce across assigned maintenance locations (garages), ensuring maintenance and repair work is completed safely, correctly, and on time. This role owns compliance with safety, environmental, ANSI, and DOT standards, work scheduling, accurate work management system records, customer coordination, and garage budgets. The supervisor also removes workplace barriers, communicates organizational direction, and manages employee development and performance.

Responsibilities & Duties

Manage garage operations

• Ensure timely, quality completion of work in compliance with safety, environmental, ANSI, DOT, manufacturer, and Fleet Services standards.

• Foster a strong safety culture; provide safety training and promptly correct safety issues.

• Complete field reviews, observations, and audits to verify progress, performance, and quality.

• Monitor and manage garage expenditures to support budget and incentive goals.

• Ensure 24/7 staffing coverage and support storm restoration, including off-system deployments.

• Serve as the local point of contact for fleet, customer, equipment, and facilities issues.

Lead a safe, productive, and motivated workforce

• Build a culture of trust, two-way communication, accountability, and teamwork.

• Empower employees to make decisions within established processes and goals.

• Recruit and develop technicians, including technical, compliance, and on-the-job training.

• Maintain a working knowledge of bargaining unit contracts.

Drive continuous improvement and change

• Model change leadership and ensure successful rollout of improvements and new technology.

• Analyze key performance reports and take action to improve operational performance.

• Lead and support event investigations and corrective actions.

• Partner with Fleet GO staff to improve maintenance practices and procedures.

Deliver exceptional customer service

• Partner with internal customers to complete maintenance and repairs in a way that maximizes equipment availability.

• Resolve issues promptly and escalate to Fleet GO staff when needed.

• Ensure work order accuracy and keep customers informed of work affecting charges or availability.

• Collaborate with customers during storm restoration per the Fleet Storm Plan.

Required/Basic Qualifications

• High school diploma/GED
• Five (5) or more years of related work experience
• Valid driver's license
• Must live within one (1) hour from work location

Mobility Classification

• Onsite - Work will be performed at a company facility.

Desired Qualifications

• Class A CDL license
• Associate or bachelor's degree
• Demonstrated working knowledge of fleet maintenance best practices as well as state and federal laws and regulations that pertain to vehicle/equipment operation and maintenance
• Prior experience supervising in a tech/mechanical-type environment
• Demonstrated effective leadership skills
• Demonstrated effective written & verbal communication skills
• Demonstrated effective problem solving and analytical skills
• Demonstrated effective conflict management and negotiating skills.
• Demonstrated ability to work self-directed and be a team player
• Demonstrated effective interpersonal skills
• Demonstrated ability to implement and lead others through changes.
• Possesses working knowledge of Fleet maintenance processes.
• Prior supervisory experience working with craft employees.
• Demonstrated ability to motivate and engage employees.
• Experience working with customers. Demonstrates good customer service skills
• Ability to effectively relate to craft, leadership, and external stakeholders
• Demonstrated technical aptitude and ability to learn and communicate complex technical concepts to a diverse group of stakeholders.
• Experience with process or continuous improvement efforts
• Understanding of basic financial concepts including experience managing budgets.
• Effective at managing multiple and at times conflicting priorities in a manner that keeps employees focused and fosters positive relations with customers and other stakeholders
• Working knowledge of the equipment and associated regulations (DOT, ANSI, etc.)
• Experience managing represented employees and working through labor agreements.

Travel Requirements

Relocation Assistance Provided (as applicable)

Represented/Union Position

Visa Sponsored Position

Please note that in order to be considered for this position, you must possess all of the basic/required qualifications.

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