Manager, Sales Development (R-19737)
The Sales Development function is responsible for prospecting, educating and qualifying leads to create opportunities for the Account Executives to close. This function helps drive higher retention with a focus on building trust to generate long term customer relationships.
Essential Key Responsibilities
Lead and develop an agile, highly productive and engaged SDR team, nurturing and developing talent through strong and actively engaged leadership
Act as a liaison with the marketing team, sales leaders, and other internal teams to support SDR inbound/outbound programs, help with messaging, etc.
Actively engage in creating training and enablement sessions.
Train, coach, mentor team to ensure they are knowledgeable on solution portfolio, meeting KPIs, managing pipeline properly, communication/collaboration with their reps.
Keep up with industry trends, product knowledge, familiarity with sales tools team is using and identifying process improvements.
Education and Experience
Associate's Degree: Required
Bachelor's Degree: Preferred
Years of Relevant Experience: 2 to 4 years
Essential Skills and/or Certifications
2+ years of experience in software sales as a closer preferred
Experience coaching and mentoring SDRs on large-enterprise prospecting and opportunity generation
Proven track record of success, consistent track record of quota achievement as individual
Experience managing and improving Sales Development KPIs, regularly report on Team/Individual Results
Identify and make recommendations for improvement in the areas of Process, Efficiency and Productivity
Sales training and salesforce.com experience a plus
Outreach, Sales Engagement and Customer Relation Familiarity, and LinkedIn Navigator experience a plus
Ability to quickly adopt sales related technologies
Ability to adapt to an analytical, research focused mentality and environment
Coach, manage and motivate a team of Sales Development Reps
Show an ownership mindset in everything you do; be a problem solver, be curious and be inspired to take action, be proactive, seek ways to collaborate and connect with people and teams in support of driving success
Continuous growth mindset, keep learning through social experiences and relationships with stakeholder, experts, colleagues and mentors as well as widen and broaden your competencies through structural courses and program
Key Stakeholders
External Clients, Inside, Field and Strategic Account Executives
Physical Requirements
Employees must be able to perform the essential functions of this position satisfactorily. If requested, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions.
Ability to sit, speak and operate telephone and/or computer for long periods of time
Ability to handle pressure, stressful conditions, and conflict resolution
Ability to work day, evening and/or weekend hours as needed
Regular attendance in the office