Senior Product Analyst

About dunnhumby

dunnhumby is the global leader in Customer Data Science, helping the world's most ambitious retailers and brands put the customer at the heart of every decision. With nearly 3,000 experts across Europe, Asia, Africa and the Americas, we partner with iconic businesses like Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro to turn data into growth, innovation and measurable value for their customers.

Product

Our Product team owns the vision, strategy and roadmap for the dunnhumby platform - the data, science and software that powers retailers and brands around the world. We work at the intersection of customer data, AI, and commercial impact, building products that turn insight into measurable growth.

The Role

The Senior Product Analyst plays a key role in helping us build better products through data-driven decision making. Working closely with Product Managers, Engineers, Designers and Data Engineers, you'll transform complex product data into actionable insights that shape product strategy, improve user experiences and drive measurable business outcomes.

You'll champion product analytics across our product teams, enabling experimentation, establishing best practices and ensuring decisions are backed by meaningful data.

What You'll Be Doing

You'll combine analytical expertise, product knowledge and stakeholder collaboration to deliver insights that influence product direction and maximise customer value.

• Own product analytics across a portfolio of products, defining key metrics and ensuring they are measured, reported and understood effectively
• Partner with Product Managers, Engineering Managers and Product Designers to support product strategy, objectives and key results (OKRs)
• Identify opportunities to improve product performance through data analysis, experimentation and evidence-based recommendations
• Work closely with Data Engineers and product squads to ensure the right data is captured, modelled and available for meaningful analysis
• Deliver end-to-end analytics, from defining requirements and success metrics through to presenting insights and recommendations to stakeholders
• Build, maintain and continuously improve product performance dashboards that provide clear, actionable visibility into product health
• Support product discovery, roadmap planning and experimentation by providing data-driven insights and commercial context
• Leverage multiple data sources to identify trends, answer business questions and uncover new opportunities for product improvement
• Continuously improve analytics practices, reporting tools, data visualisation and automation to enable faster, more effective decision making
• Communicate insights clearly through compelling data visualisation and storytelling tailored to technical and non-technical audiences

What We're Looking For

You'll bring strong analytical capability, curiosity and a passion for using data to solve product challenges while collaborating with cross-functional teams.

• Experience in product analytics, product management, product ownership or a similar analytics-focused role within a software or technology environment
• Strong analytical skills with experience interpreting complex data and translating findings into actionable business recommendations
• Experience working with cross-functional product teams, including Product Managers, Engineers, Designers and Data Engineers
• Knowledge of product metrics, experimentation, performance measurement and product analytics best practices
• Experience building dashboards and communicating insights through effective data visualisation and storytelling
• Strong stakeholder management and communication skills, with the ability to influence decision making through data
• Understanding of statistical analysis, product performance measurement and commercial drivers
• Experience on Heap,Fullstory or Amplitude
• Bachelor's degree or equivalent qualification

What You Can Expect From Us

We won't just meet your expectations. We'll defy them. So you'll enjoy the comprehensive rewards package you'd expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off.

And we don't just talk about diversity and inclusion. We live it every day - with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process - please let your recruiter know what adjustments would help.

India Benefits

• Healthcare & Family Cover: Group Medical Insurance of INR 500,000 for employees and dependents, plus dental and vision cover up to INR 5,000. 
• Protection: Group Term Life Insurance and Group Personal Accident cover with benefit levels linked to employee grade, including disability benefits. 
• Retirement & Wellbeing: Provident Fund, Gratuity, National Pension Scheme access, Indian Health Organisation membership, and confidential employee assistance support. 
• Lifestyle & Flexibility: Office commute support, internet allowance of INR 2,000 per month for blended working, work-from-home kit support, subsidised food, and wellbeing resources. 
• Recognition & Extras: Long service awards, Talent Scout referral programme, and family milestone support. 
• Time Off & Family Leave: 25 days holiday plus 10 public holidays, paid maternity, paternity and adoption leave, and a day off for your birthday.

Our approach to Flexible Working

At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.

We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process.

For further information about how we collect and use your personal information please see our Privacy Notice which can be found (here)