Senior Product Designer

Duplo is building the financial operating system for African commerce. We help businesses manage payments, automate financial operations, streamline approvals and reconciliation, improve treasury visibility, and simplify local and cross-border money movement.

Our mission is to remove the complexity from business finance, giving ambitious companies the infrastructure and intelligence they need to operate and scale.

As we expand our products, enterprise relationships, and presence across African markets, we're looking to bring on talented individuals who will contribute to our growth and drive our mission forward.

Responsibilities:

• Own the end-to-end design of Duplo’s products, from discovery and problem framing through to high-fidelity designs, prototypes, and post-launch iteration.
• Lead design for the unification of Duplo’s platforms (Dashboard, e-invoicing, Treasury Management, Atlas, and the mobile app) into one consistent, intuitive experience for businesses.
• Design clear, trustworthy experiences for complex financial workflows, including expense approvals, local and cross-border payments, currency swaps, reconciliation, e-invoicing, and treasury visibility.
• Partner closely with Product Managers, Engineers, and business stakeholders to translate business requirements and customer problems into simple, elegant solutions.
• Plan and run user research (interviews, usability tests, and field studies with finance teams, founders, and operators) and turn insights into actionable design decisions.
• Build, own, and evolve the Duplo design system, ensuring consistency, accessibility, and scalability across web and mobile.
• Design for enterprise needs such as role-based access, multi-level approvals, audit trails, permissions, and data-dense dashboards without sacrificing usability.
• Use product data and analytics (conversion, activation, feature adoption, drop-off) to identify friction points and measure the impact of design changes.
• Produce detailed specs, flows, and handoff documentation, and work with engineering through implementation to ensure what ships matches the intended experience.
• Contribute to product strategy and roadmap discussions, bringing a strong customer and design perspective to prioritization.
• Mentor other designers, run design critiques, and help raise the overall quality bar for design at Duplo.

Requirements:

• 7+ years of experience in product design (UX/UI), with at least 3 years in a senior role designing B2B SaaS, fintech, or other complex web and mobile products.
• Bachelor's degree from an accredited University
• A strong portfolio showing end-to-end process, sound problem-solving, and shipped work on data-heavy or workflow-driven products.
• Expert proficiency in Figma, including components, variables, auto layout, and interactive prototyping.
• Proven experience building or scaling a design system across multiple products or platforms.
• Solid grounding in user research methods and usability testing, and the ability to synthesize findings into clear recommendations.
• Strong interaction and visual design skills, with close attention to information hierarchy, accessibility, and detail.
• Comfort working with product metrics and analytics tools to inform and validate design decisions.
• Excellent communication and storytelling skills, with the ability to present and defend design decisions to executives, engineers, and customers.
• Ability to work autonomously in a fast-paced, product-led environment and manage multiple product areas at once.
• Experience with payments, expense management, accounting, treasury, or financial infrastructure products, and an understanding of the African business landscape, is a strong plus.
• Experience designing developer-facing products (APIs, dashboards, documentation) is a plus.