HR Analyst

Job Description:

DXC Technology (NYSE: DXC) is a leading enterprise technology and innovation partner delivering software, services, and solutions to global enterprises and public sector organizations - helping them harness AI to drive outcomes at a time of exponential change with speed. With deep expertise in Managed Infrastructure Services, Application Modernization, and Industry-Specific Software Solutions, DXC modernizes, secures, and operates some of the world's most complex technology estates. Learn more on dxc.com.

Position Summary

• We are seeking an experienced HR Analyst to join our high-performing HR Shared Services team. In this role, you will provide comprehensive HR and Payroll operational support, ensuring the delivery of accurate, timely, and customer-focused services across the employee lifecycle.As a key point of contact for employees and managers, you will handle HR, payroll, and benefits-related inquiries while ensuring compliance with company policies, service-level agreements, and country-specific employment regulations.

• Key Responsibilities

• HR Operations & Employee Lifecycle Management

  • Provide end-to-end HR support throughout the employee lifecycle, including hiring, employee movements, organizational changes, and employee separations.
  • Serve as the first point of contact for employee and manager inquiries related to HR, payroll, benefits, and other HR services via phone and email.
  • Process HR transactions accurately and within established service-level agreements (SLAs).
  • Maintain employee and organizational data in HR systems, ensuring data accuracy and integrity.
  • Administer employee benefits, leave, loan repayments, claims, and other HR-related transactions.

• Payroll Administration

• • Support monthly payroll processing and payroll-related activities, including regular and ad hoc transactions.
  • Review and validate payroll data to ensure accuracy and compliance with internal policies and statutory requirements.
  • Resolve payroll inquiries and coordinate with relevant stakeholders to address issues promptly.

• Customer Service & Issue Resolution

  • Deliver high-quality customer service by responding to employee and manager requests professionally and efficiently.
  • Investigate and resolve HR and payroll issues, escalating complex matters where appropriate.
  • Maintain strict confidentiality when handling employee information and sensitive data.

• Process Improvement

  • Identify opportunities to streamline processes and improve service delivery.
  • Participate in HR transformation initiatives and continuous improvement projects.
  • Contribute to the development and implementation of best practices within the HR Shared Services environment.

• Functional Scope

  The role may involve support across the following HR functions:
  • Recruitment and Hiring Administration
  • Employee Movement & Organizational Management
  • Employee Separation (Offboarding)
  • Employee Data Maintenance & Benefits Administration
  • Time & Attendance Management
  • Payroll Processing and Administration

• Requirements

  Education

  • Bachelor's Degree in Human Resource Management, Business Administration, or a related field.

• Experience

  • 4-6 years of HR Operations, HR Shared Services, Payroll, or HR Administration experience.
  • Prior experience in a Shared Services, BPO, or HR Outsourcing environment is highly preferred.
  • Experience supporting HR operations across multiple countries or regions is an advantage.

• Technical Skills

  • Hands-on experience with SAP HR, SuccessFactors, Workday, Oracle HCM, or other HRMS platforms.
  • Strong understanding of HR operations, payroll processes, and employee lifecycle management.
  • Proficiency in Microsoft Office applications, particularly Excel.

• Core Competencies

  • Strong customer service and stakeholder management skills.
  • Excellent attention to detail and accuracy.
  • Ability to manage multiple priorities in a fast-paced, transactional environment.
  • Strong analytical and problem-solving abilities.
  • Excellent verbal and written communication skills in English.
  • Ability to work collaboratively within large, diverse, and multicultural teams.
  • High level of integrity and confidentiality when handling sensitive employee information.

Why Join DXC?

• Be part of a global HR Shared Services organization supporting multinational clients.
• Work in a collaborative and inclusive environment.
• Gain exposure to regional and international HR and payroll processes.
• Contribute to continuous improvement and transformation initiatives that make a meaningful business impact.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

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