Microsoft 365 CSP & Licensing Operations Specialist

Job Description:

DXC Technology (NYSE: DXC) is a leading enterprise technology and innovation partner delivering software, services, and solutions to global enterprises and public sector organizations - helping them harness AI to drive outcomes at a time of exponential change with speed. With deep expertisein Managed Infrastructure Services, Application Modernization, and Industry-Specific Software Solutions, DXC modernizes, secures, and operatessome of the world’s most complex technology estates. Learn more on dxc.com

DXC Vietnamhas been recognized as one of the "Best Companies to Work for in Asia 2025" by HR Asia Magazine, highlighting its exceptional HR practices and 31-year legacy in the country. The company also earned the special "Most Caring Company Award" in 2025for prioritizing employee well-being and fostering a supportive, inclusive workplace culture.

DXC is seeking aSenior Microsoft 365 CSP & Licensing Operations Specialist to lead Microsoft cloud subscription, licensing, and commercial operations activities. The role focuses on subscription and license lifecycle management, billing and invoice query coordination, renewal administration, and Microsoft Partner Center operations. It also provides coordination, quality oversight, and stakeholder leadership across the engagement.

Responsibilities:

• Register and onboard customer tenants through Microsoft Partner Center and support subscription onboarding and customer billing registration.
• Process requests to add, remove, modify, suspend, or upgrade Microsoft subscriptions and licenses; record and track orders through completion.
• Support reconciliation of Microsoft license positions, manage subscription order and invoice queries, and coordinate resolution of billing questions.
• Maintain the subscription renewal schedule and issue notifications 90, 60, and 30 calendar days before each subscription anniversary.
• Coordinate renewal and termination requests and communicate applicable commitment or termination charge implications.
• Provide advice on subscription administration and product use rights; escalate complex licensing questions appropriately.
• Maintain service templates and operational reports and act as the primary coordination point for the engagement.
• Provide oversight and guidance to support engineers and follow security, confidentiality, and data protection requirements.

Job Requirements

Required Skills & Qualifications:

• Bachelor's Degree in Information Technology, Computer Science, Business Administration, or a related field.
• Solid experience in CSP operations, cloud licensing, or IT service operations, with the ability to work independently and lead coordination activities.
• Working knowledge of Microsoft 365 tenants, subscriptions, licenses, and administrative portals.
• Strong service request tracking, documentation, and stakeholder coordination skills across technical, finance, and commercial teams.
• Good verbal and written English communication skills.
• Strong attention to detail, ownership mindset, and customer service orientation.

Preferred Qualifications:

• Hands-on experience with Microsoft Partner Center.
• ITIL Foundation and/or relevant Microsoft certifications.
• Experience working in banking, financial services, or other regulated environments.
• Vietnamese communication capability is an advantage.

Employee Benefits and Perks

At DXC Vietnam, we follow a people-first philosophy, offering competitive compensation and comprehensive benefits that support your professional growth and personal well-being.

• Attractive and competitive salary package

• Full salary-based contributions to Social Insurance, Health Insurance, and Unemployment Insurance in accordance withVietnamese law

• 13th-month salary (guaranteed)

• Generous leave policy: 12 annual leave days, 6 personal leave days, 1 volunteer leave day, plus sick leave, maternity/paternity leave, and childcare leave.

• Premium Healthcare Insurance (1+1) for employees and dependents

• Employee Assistance Program (EAP) with confidential 1:1 consultation for physical and mental well-beingto support you and your family

• Access to the Well-being Hub covering health, mental wellness, and financial planning

• Extensive resources to support your onboarding and continual development including DXC Universityand sponsorship for professional certification exams.

• DXC Recognition, our global virtual platform that fosters a culture of appreciation and celebration with real-time reward and recognition

• Opportunities to work on global projects, collaborate with international teams, and explore overseas assignments or relocation

• Special allowances and gifts (English/Japanese language allowance, wedding gifts, newborn gifts, etc.)

• Annual team activities and company events

• A collaborative, inclusive, and international working environment that promotes knowledge sharing and continuous growth

How to Apply & Our Commitment to You

If you would like to be part of a culture that drives innovation, delivers results, rewards performance, and encourages ideas, please click “Apply Now” to submityour resume.

In return, we are committed to providing a hiring experience that is transparent, fair, and engaging. Interviews and onboarding are conducted online as part of DXC’s virtual -first approach to work.

Equal Opportunity Employer

DXC Technology is proud to be an Equal Opportunity Employer. We welcome applicants from all backgrounds and celebrate diversity as a source of strength. We believe in bringing your whole self to work, and our company grows only when our people grow.

Reasonable accommodation for qualified candidates may be made in accordance withthe DXC Accommodation Policy, including support for individuals with physical and mental disabilities.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .