Technical Account Manager
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Location
Remote (Germany)also open in United Kingdom
Employment
Full-Time
Confirmed on the employer's own hiring board on Nov 4, 2026. First seen by Alion on Nov 3, 2026. Dynatrace scores A on the Alion truth index.
Overview
Company
Impact
Profile match
Headquartered in Boston, Massachusetts, Dynatrace is a leading software company specializing in unified observability, application performance monitoring (APM), and artificial intelligence for IT operations (AIOps). The platform combines automated cloud infrastructure monitoring, deep application analytics, and digital experience management to provide enterprises with real-time insights into complex cloud-native environments. Serving large organizations worldwide, it helps technology teams optimize system performance, secure workloads, and automate IT operations.
Backed by Garage Capital
Join Dynatrace, a leading software company focused on providing innovative solutions for enterprise observability. As a Technical Account Manager, you will serve as a trusted technical advisor and primary account contact for key customers, driving platform success, adoption, and long-term value. This senior role requires strong technical judgment, executive presence, and ownership across long-running customer engagements.
Missions
- Strategic Success Planning & Management: Maintain a success plan tied to customer business objectives and manage end-to-end service delivery across the customer account.
- Technical Advisory & Architecture: Serve as the primary technical authority; guide architecture discussions, platform health reviews, and provide deployment guidance.
- Adoption & Optimization: Accelerate adoption by positioning and prescribing enablement plans, identifying new use cases, and driving best practices.
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