Apprentice. IT. Development Program
Smart Apply
Similar jobs
Salary
≈ $6.5k – $13k per year (Estimated)
Location
In office (Pune)
Seniority
Intern
Employment
Internship
Confirmed on the employer's own hiring board on Oct 16, 2026. First seen by Alion on Oct 13, 2026. Eaton scores A on the Alion truth index.
Overview
Company
Impact
Profile match
Eaton is a power management company founded in 1911 as a truck axle maker and now incorporated in Dublin with operational headquarters in Beachwood, Ohio. Its largest business by far is electrical, supplying circuit breakers, switchgear, uninterruptible power supplies and distribution equipment, a portfolio that has become unusually valuable as data centre construction and grid electrification accelerate demand for power infrastructure. The group also builds aerospace hydraulic and fuel systems, electric vehicle powertrain components and vehicle drivetrain products, and sells the Brightlayer software suite that monitors and optimises the equipment it manufactures.
Backed by Oak Investment Partners
What you’ll do:
The End User Compute Operations role is responsible for monitoring, triaging, assigning, and resolving end-user computing incidents across virtual desktop environments. This role serves as a key operational resource for maintaining stability, improving user experience, and driving continuous service improvements within Azure Virtual Desktop (AVDI), Citrix, and Windows 365 environments. The engineer will actively manage incident queues, coordinate communications during critical outages, and identify opportunities to improve first-level support resolution rates.
Key Responsibilities
Incident Management & Queue Oversight
- Monitor and manage the incident ticket queue to ensure timely assignment and resolution of support requests.
- Review all incoming incidents and assign unassigned tickets to the appropriate support resources.
- Perform initial triage of tickets to determine severity, impact, and resolution path.
- Resolve low-effort incidents during ticket review, including common issues such as VDI restarts, session resets, and basic connectivity issues.
- Identify tickets that can be quickly resolved and communicate prioritization recommendations to assigned engineers to improve user experience and reduce resolution times.
Technical Support & Resolution
- Investigate, troubleshoot, and resolve incidents related to:
o Azure Virtual Desktop (AVDI)
o Citrix Virtual Apps and Desktops
o Windows 365 Cloud PC
o Virtual desktop performance and connectivity
o User access and authentication issues
o Profile, application, and session management
- Document troubleshooting activities and maintain accurate incident records.
- Escalate complex issues appropriately while maintaining ownership through resolution.
Qualifications:
Skills:
Key Competencies
- Incident Management
- Service Desk Operations
- Virtual Desktop Infrastructure (VDI)
- Azure Virtual Desktop (AVD)
- Citrix Administration
- Windows 365
- Problem Management
- Major Incident Communications
- Operational Excellence
- Customer Experience Focus
- Process Improvement
- Technical Troubleshooting
Free account
Stop reading job ads. Get the ones that fit.
One free account turns this page into a shortlist built around your stack, your level and your pay.
Match on every job. Stack, seniority, pay and location, scored against your profile.
1,779,767 open roles. Read straight off company career pages, refreshed every day.
Unlimited applications. Every one you send is tracked in one place, on-site or on a company board.
3 tailored CVs a month. Rewritten for the exact job you are applying to. Included free.
Free forever. No card. Under a minute.
Your match
How well do you fit this role?
Two answers are enough for a real match. No account needed.
Check my fit
Answers stay in this browser until you create an account.
Recommended for you based on this role
Early Careers
Similar stack
Same company
Pune
Product Associate - Apprentice
1 day ago
≈ $7k – $14k per year (Estimated) • Hybrid • Internship • 2+ years exp • Bachelor's Degree • Gurgaon
AI/ML
Prompt Engineering
AI Agents
Management
Jira
Agile
Kanban
Apply
Apprentice - Costing
3 hours ago
≈ $8k – $16k per year (Estimated) • Remote (India) • Internship • Bachelor's Degree • Bengaluru
DevOps
GCP
Apply
Pasante Comercial | Quito
15 min ago
≈ $20k – $40k per year (Estimated) • In office • Quito
Analytics
Power BI
Apply
Stage Trade Marketing
15 min ago
≈ $20k – $38k per year (Estimated) • In office • Internship • Assago
Apply
$16k – $20k per year (gross) • In office • Internship • Notre-Dame-d'Oé
Apply
RCM Quality Auditor - Payment Posting
6 hours ago
In office • Full-Time • Pune
Cybersecurity
HIPAA
CAPA
Apply
Apply
RCM Quality Auditor - Charge Entry
6 hours ago
In office • Full-Time • Pune
Cybersecurity
HIPAA
CAPA
Apply
≈ $13k – $30k per year (Estimated) • Hybrid • Secret • Full-Time • 6+ years exp • Bachelor's Degree • Pune
Python
JavaScript
Java
TypeScript
Ruby
Node JS
Python
Flask
FastAPI
Django
Boto3
Databases
Apache Kafka
AI/ML
Prompt Engineering
AI Agents
LLM
OpenAI
Agentic Workflows
Frontend
GraphQL
Mobile
Clean Architecture
DevOps
Rest API
Terraform
Ansible
Azure DevOps
Azure
CI/CD
Jenkins
AWS
Kubernetes
Configuration Management
SLI/SLO/SLA
GitHub
GitLab
Amazon Kinesis
Cybersecurity
Threat Modeling
Management
Agile
Scrum
Apply
Apply
This is one of many
1,779,767 more open roles from verified company boards, updated every day.