Project Support Team Leader - Customer Solutions

Join Eaton, a global leader where equality and inclusivity are at the heart of our mission. Here, everyone is valued and belongs. Be part of a team that delivers cutting-edge, energy-efficient solutions, making a tangible impact on the world. We empower our customers to manage electrical, hydraulic, and mechanical energy more effectively, safely, and sustainably. At Eaton, we’re dedicated to enhancing quality of life and protecting the environment with our innovative energy management technologies and services.

Our EMEA Business Service Center (BSC) in Budapest is Eaton’s largest office in the region. With a diverse team of over 700 people, representing 40+ nationalities and speaking 20+ languages, the BSC is the central hub for business services. It empowers seamless operations and drives exceptional results across our electrical, industrial, and corporate teams.

What you’ll do:

As part of the EMEA Customer Projects Operations Team, the Project Support Manager is responsible for leading the Project Support Team, overseeing daily operations ensuring the smooth execution of projects by providing administrative, logistical, and coordination support; devising and implementing operational strategies and procedures with the aim to enhance the Organization's operational performance.

• Provide the necessary guidance and oversight to ensure daily operations are efficient, effective, and aligned with project objectives; main activities include monitoring and reporting project progress and analytics, managing documentation, assisting with risk management, and ensuring communication between stakeholders.
• Provide the necessary support to Customer Project Organization documenting processes and decisions, executing administrative activities within ERP and other Project Management tools, tracking and monitoring project budget and financials, supporting Project Meetings; their work provides the necessary guidance, and support to ensure that the project is executed efficiently, with quality, and within constraints.
• Collaborate cross-functionally to ensure a proper governance is defined and implemented, this refers to the tools, structures, processes, rules, and practices that guide how a project is executed, controlled, and delivered.
• Ensure that governance procedures, frameworks, and methodologies are followed throughout the life cycle of the project, and lead the way to reduce risks, increase the likelihood of project success, and enhance the ability of the team to deliver on time, within scope, and on budget.
• Support the Customer Projects Team in identifying and addressing gaps in processes and tools required for the successful execution of a project. Ultimately, the PS Manager ensures that the project governance system remains robust, helping the project team navigate the challenges and uncertainties inherent in any complex project.

Qualifications:

• Bachelor’s degree in Engineering or Business operations preferred
• 5+ years with Customer Solutions areas, Projects scope is advantage
• Solid expereince in people leadership and talent management
• Advantage: Experience in electrical / mechanical, Utilities, Data Center, or equivalent industries
• Knowledge of Project Management standard practice and related tools / software such as SAP, Sales Force, Leankor
• Knowledge of Lean and continuous improvement techniques
• Experience deploying and coordinating the standard utilization of various tools and processes in business environment of high complexity

Skills:

• Must demonstrate financial acumen, strategic thinking ability and strong business acumen
• Excellent interpersonal and influencing skills throughout all levels of the organization
• Demonstrated ability to lead cross functional teams in the development and implementation of initiatives in a highly diverse and matrixed organization
• Strong ability to achieve positive results
• Ability to influence decision making of key stakeholders within the business
• Acts as a role model in line with Eaton ethical standards of conduct and Eaton leadership value and attributes
• Fluent in English
• up to 25% travel time involved

What we can offer to you:

• Wide range of Employee Benefits: Hybrid work model, Annual bonus, Cafeteria, Private Medical Insurance, Life Insurance, Eye-glass refund, AYCM partnership, Internal reward system (E-Stars)
• Employee Wellbeing Support: Access comprehensive support programs designed to enhance your overall wellbeing
• Family Friendly: Enjoy a family-friendly environment with policies that support work-life balance
• Talent Management and Career Development: We are dedicated to your professional growth, with a strong focus on internal mobility, continuous learning, and peer coaching
• Dog-Friendly: Bring your furry friend to work in our dog-friendly office
• Dedicated Spaces: Utilize our family room, multi-prayer room, stretching room, and chill room for your comfort and convenience
• Company Yoga Sessions: Participate in regular yoga sessions to stay fit and relaxed
• Social Responsibility: Join a socially responsible organization committed to making a positive impact
• Employee Appreciation Day: Celebrate with us on Employee Appreciation Day, recognizing your hard work and contributions

We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.