People Operations Associate

About this Role

EB Pearls is seeking a motivated and detail-oriented People Operations Associate to support the day-to-day administrative and operational functions of the People Operations department. This role is ideal for individuals looking to build a career in Human Resources while gaining hands-on experience in recruitment, onboarding, payroll, employee engagement, and development.

As a People Operations Associate, you will work closely with the People Operations team to ensure smooth execution of people-related processes. You will play an active role in shaping a positive workplace culture by assisting with the implementation of HR strategies and initiatives. From coordinating recruitment efforts to supporting performance management cycles, you will contribute to creating a high-performing, employee-centric environment where our team can thrive.

Report to:

Talent Spotlight:

• University Bachelor’s degree in BBA/BBS, specialization in Human Resource Management will be preferred

• Open to entry-level candidates, with around 1 year of relevant experience preferred.

• Related work experience in the software development business is preferred.

• Has knowledge of the application of principles and practices of personnel administration.

• Good in Nepali and English (oral and written).

• Good in email, scheduling, office applications, and experience with online HRMS tools.

• Has a strong commitment to the organization's values, policies, and culture.

• Delivers the right thing, on time, with quality and accuracy.

• Identifies, assesses, and addresses potential issues in the workplace.

• Establishes a relationship of trust with employees and maintains confidentiality.

The Impact Zone:

• Assist in end-to-end recruitment processes, including job analysis, sourcing, screening, selection, and onboarding of new hires.

• Facilitate onboarding and offboarding processes, ensuring a smooth transition for new and departing employees.

• Support employee engagement initiatives, including organizing events, surveys, and activities to boost morale and foster a positive workplace culture.

• Ensure clear communication and compliance with company policies, addressing employee queries and providing accurate policy-related materials.

• Maintain and update employee records in the HRIS, ensuring data accuracy and generating reports for decision-making.

• Assist in performance management processes, including updating performance metrics, supporting reviews, and addressing performance-related issues.

• Manage compensation and benefits administration, including payroll coordination, leave management, and employee benefits events.

• Coordinate with external vendors for employee gifts and milestones, ensuring timely delivery and budget adherence.

• Support training and development programs, ensuring employees’ development needs are met through in-house and off-site training initiatives.

• Manage the company’s social media platforms by creating engaging content, developing a posting calendar, and promoting branding initiatives.

Expected Strengths and Competencies:

• Personnel Administration Knowledge: Sound understanding of principles and practices of personnel administration, with the ability to support HR processes effectively.
• Bilingual Communication: Proficient in both Nepali and English (oral and written), ensuring clear and professional communication across the organization.
• Digital Proficiency: Skilled in email correspondence, scheduling, and office applications, with experience using online HRMS tools to streamline operations.
• Organisational Alignment: Demonstrates a strong commitment to upholding the organization's values, culture, and policies in all professional conduct.
• Accuracy and Timeliness: Consistently delivers tasks with high accuracy, quality, and within designated timelines.
• Workplace Issue Resolution: Able to identify, assess, and address potential workplace concerns proactively and constructively.
• Confidentiality and Trust: Builds trusted relationships with employees and handles sensitive information with the highest level of confidentiality.