Field Training Manager (US)

Description

About EBR Systems

At EBR Systems, we're not imagining the future of cardiac care. We're building it. We are the team behind the world's first FDA-approved leadless left ventricular endocardial pacing device for heart failure. It's a breakthrough that's redefining what's possible, and it's just the beginning.

Based in Silicon Valley, we're advancing the WiSE System, a first-of-its-kind device in cardiac rhythm management. Your work here has a direct line to patients whose lives depend on what we build. We hire people who want to solve hard problems and who care about getting it right.

We invest in our people as much as our technology. Expect a collaborative, transparent culture, real career growth in a fast-moving startup, competitive compensation, equity, comprehensive benefits, and generous PTO.

If you want your work to matter, EBR is where you belong.

SUMMARY OF THE POSITION:

The Field Training Manager will deliver clinical and technical training, soft skill coaching and develop educational programs in line with agreed global training strategy for the organization. The Field Training Manager is a recognized subject matter expert in study materials and implant protocols, standard best practice techniques, product knowledge and treatment pathways. The role supports all the US business, with occasional international travel. The Field Training Manager must support the organization strategically for success within a competitive market.

ESSENTIAL AND OTHER DUTIES AND RESPONSIBILITIES:

Essential Responsibilities:

• Deliver Comprehensive Training Programs: Support and lead live and remote training sessions, both internal and external, ensuring a consistently positive trainee experience through expert technical and clinical knowledge of the WiSE System therapy.
• Develop Training Strategies & Materials: In alignment with the global educational strategy, contribute to the design, development, and continuous enhancement of training materials, curriculum, and certification pathways that support the WiSE System training program.
• Train & Certify New Personnel: Oversee onboarding and skill development for new field operations personnel, Field Clinical Specialists (FCSs), and sales representatives. Conduct knowledge and skills assessments, leading to certification or recommendations for continued training or remediation.
• Conduct High-Impact Physician & Field Training: Deliver compliant, high-quality training for physicians, clinical specialists, and commercial teams through a combination of in-person procedural case support, virtual training, and structured educational sessions. Facilitate physician proctoring and live procedural instruction to ensure competency and safe adoption of technology.
• Provide Expert Clinical & Procedural Support: Serve as a technical and clinical subject matter expert (SME), attending WiSE System implants, device follow-ups, and clinical investigations. Provide direct supervision and mentorship to field operations personnel during procedures to ensure adherence to best practices and company standards.
• Collaborate Cross-Functionally: Collaborate with clinical, marketing, and sales teams to ensure consistent messaging, accurate product positioning, and the integration of new product launches into training initiatives. Act as a liaison between field teams and internal stakeholders to optimize training strategies.
• Evaluate & Improve Training Effectiveness: Continuously assess and enhance training programs by leveraging performance metrics, feedback from trainees, and evolving clinical best practices to drive measurable improvements in learning outcomes.

Other Responsibilities:

• Mentor and provide guidance to Field Clinical Specialists and other training personnel to enhance technical and clinical competencies.
• Support the Director of Training in building scalable learning materials in partnership with Training Program manager.
• Collaborate with medical affairs, regulatory, and quality teams to ensure training content compliance with FDA and other relevant regulations.
• Assist in planning and executing off-site physician education programs, hands-on cadaver labs, and key opinion leader (KOL) training events.
• Provide field insights to influence product development, clinical trial protocols, and future training strategies.
• Represent the company at industry conferences, workshops, and professional education forums.

SUPERVISORY RESPONSIBILITIES:

None

QUALIFICATIONS:

Education and Required Experience:

• Bachelor's degree in life sciences, biomedical engineering, nursing, or related field (or equivalent clinical experience).
• Minimum 7 years of experience in the medical device industry, specifically in Cardiac Rhythm Management (CRM) and/or Electrophysiology (EP).
• Strong background supporting implantable device procedures, specifically those requiring surgical techniques such as EV ICD.
• Experience managing or mentoring field team personnel
• Experience with group presentations and hands-on experience with Cardiac Rhythm Management products.

Preferred Qualifications:

Prior experience developing training curriculum and implementing structured onboarding programs.

Experience supporting commercial launches of new and novel implantable cardiac devices with familiarity in abdominal surgery technique.

Familiarity with FDA-regulated training materials and industry-standard educational practices.

Knowledge, Skills, and Abilities:

• Technical Expertise: Deep understanding of cardiac medical devices, implant procedures requiring surgical technique, and cardiac device therapy strategies.
• Instructional Design: Ability to design and manage multi-modal learning solutions, including cadaver and animal labs, digital learning, and LMS-driven pathways.
• Cross-Functional Collaboration: Excellent ability to work with sales, clinical, marketing, regulatory, and R&D teams to align training programs with business objectives.
• Communication Skills: Exceptional written and verbal communication, presentation, and facilitation abilities.
• Analytical Mindset: Comfortable using training metrics and performance analytics to optimize program effectiveness.
• Adaptability: Thrives in a fast-paced, high-growth environment with evolving priorities and new technology launches.

Physical Requirements:

• Willingness and able to travel approximately 60% of the time, including overnight and occasional weekend travel.
• Required to stand, walk and sit; talk or hear; use hands to finger, handle or feel objects or controls; reach with hands and arms. Required to stoop, kneel, bend, crouch and lift up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, color vision and the ability to adjust focus.

Salary Range

$115,000 - $142,000*

*Base pay is one part of your total compensation. The salary offered will depend on several factors, including, but not limited to your experience, knowledge, skills, location, internal equity, and market alignment. Addition compensation may include bonuses and equity, along with a comprehensive benefits package.

EBR Systems, Inc. does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. Please refrain from solicitations at this time.

About the Company

What if your work doesn't just support innovation-what if it changes lives?

We don't just create game-changing medical devices-we grow people. Patients come first in everything we do. You will be empowered to solve real problems and to do meaningful work that truly makes a difference.

If you are driven by purpose, excited by challenge, and ready to shape the future of cardiac technology, we want to hear from you. Visit us at https://www.ebrsystemsinc.com/ to learn more-and join us in our work Empowering Physicians, Powering Hearts.

EBR Systems, Inc., offers a great place to work as well as generous benefits and growth opportunities:

Medical, dental, and vision insurance provided at no cost for employee-only coverage

401(k) matching plan

Paid Time Off - starting at 3 weeks per year

Competitive salary with opportunities for career growth

Employee stock options

Life & AD&D and long-term disability insurance

Education assistance

Voluntary commuter benefits and pet insurance

Weekly company lunches and occasional happy hour events

Meaningful work and much more!

Equal Opportunity Employer Veterans/Disabled