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Associate Process Manager

eClerx • IT Consulting & Digital Transformation • Business Process Outsourcing (BPO) • 23 days ago
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Salary
≈ $7.5k – $20k per year (Estimated)
Location
Hybrid (Mumbai, India)
Seniority
Junior

Confirmed on the employer's own hiring board on Sep 29, 2026. First seen by Alion on Sep 7, 2026. eClerx scores B on the Alion truth index.

Overview
Company
Impact
Profile match

eClerx

eClerx is a trusted innovation partner that provides technology, data analytics, and process management services to some of the world's leading brands. Their capabilities span multiple sectors, including digital customer operations and financial markets, leveraging advanced solutions like robotic process automation (RPA) and generative AI. As a globally deployed company, eClerx is dedicated to delivering exceptional outcomes through their adaptable engagement models, ensuring they meet diverse business needs across various industries.
eclerx.com • Paris • Mumbai • Milan • Mohali • Lima • AI Consulting & Integration • IT Consulting & Digital Transformation • Analytics & BI Consulting • Business Process Outsourcing (BPO) • 5000+ employees • Est. 2000
Tech stack of eClerx
Key Responsibilities

HTML & CSS Development

  • Hand-code pixel-perfect, responsive HTML email templates using table-based layouts and inline CSS.
  • Implement dynamic personalization, conditional display logic, and targeted content blocks using standards-based HTML and CSS techniques.
  • Build, configure, and maintain modular, reusable HTML email components and template libraries.
  • Ensure strict adherence to fluid/hybrid coding standards, Dark Mode optimization, and email accessibility best practices (WCAG/ADA).

Quality Assurance & Rendering

  • Perform rigorous cross-client testing using platforms like Litmus or Email on Acid, ensuring consistent rendering across Outlook, Gmail, Apple Mail, and mobile environments.
  • Generate and archive proof-of-rendering assets (proof sends, rendering previews) for validation and sign-off.
  • Troubleshoot complex rendering issues and deliverability bugs prior to deployment.

Process & Stakeholder Collaboration

• Work with Project Managers and Campaign Ops

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