Process Manager

Role Overview

The Adobe Workfront Solutions Consultant will be a crucial subject matter expert, responsible for the end-to-end implementation, configuration, and integration of the Adobe Workfront platform for our clients/internal stakeholders. This role requires a strong blend of technical Workfront expertise, business process analysis, and proven Program Management skills to drive large-scale Work Management and Digital Transformation initiatives.

Key Responsibilities

1. Implementation and Configuration (Expertise)

• Lead Implementations: Lead the full lifecycle of Adobe Workfront implementations, from requirements gathering and blueprinting to deployment and post-launch support.
• Solution Design: Translate complex business requirements (workflows, resource management, budgeting) into optimized technical solutions within Workfront, utilizing custom forms, custom fields, calculated data, and views.
• Configuration: Expertly configure Workfront objects including Projects, Programs, Portfolios, Tasks, User Roles, Access Levels, Request Queues, and Approval Workflows.
• Reporting: Design and build advanced dashboards and reports (including Text Mode) to provide real-time visibility into project health, resource utilization, and portfolio performance for executive stakeholders.

2. Integration and Automation

• Workfront Fusion:Mandatory experience with Adobe Workfront Fusion (formerly Fusion/Workfront Scenario Builder) to design, develop, and deploy complex automation scenarios.
• System Integration: Oversee and execute integration projects between Workfront and other core business systems (e.g., Adobe Experience Manager (AEM), Jira, Salesforce, DAM systems, ERP/HCM) using Fusion, APIs, or native connectors.
• Data Migration: Manage data migration strategies from legacy systems into Workfront, ensuring data integrity and structure alignment.

3. Program Management and Consulting

• Strategic Alignment: Work closely with leadership to align Workfront programs with overarching business goals, ensuring the platform supports the organization's long-term strategic direction (e.g., Marketing Transformation, Product Development).
• Governance: Define and enforce platform governance, best practices, change management processes, and user adoption strategies across the organization.
• Stakeholder Management: Serve as a primary point of contact for project sponsors, managing expectations, communicating progress, and mitigating risks across multiple concurrent Workfront projects/programs.
• Training & Support: Develop and deliver engaging training sessions, documentation, and office hours to promote platform adoption and maximize user proficiency.

Required Skills & Qualifications

• Experience: Minimum 3+ years of hands-on experience in implementing, configuring, and administering Adobe Workfront.
• Workfront Expertise: Proven, in-depth knowledge of Workfront features, data model, and API capabilities.
• Integration Proficiency: Must have hands-on experience with Adobe Workfront Fusion (or similar IPaaS tools like Dell Boomi/Informatica) for complex integrations and workflow automation.
• Workfront Administration: Create and manage Workfront projects, templates, reports, and dashboards Ensure consistent use of Workfront across teams, promoting best practices and user adoption
• Program/Project Management: Demonstrated experience managing cross-functional programs or multiple related projects simultaneously.
• Certifications (Preferred): Active Adobe Workfront Certified System Administrator or Workfront Certified Consultant is highly desirable.
• Soft Skills: Excellent verbal and written communication, presentation, and client-facing consulting skills.
• Education: Bachelor’s degree in Business, Information Technology, Computer Science, or a related field.