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Senior Process Manager

eClerx • IT Consulting & Digital Transformation • Business Process Outsourcing (BPO) • Bachelor's Degree • JavaScript • TypeScript • SQL • C# • 11 days ago

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Salary

≈ $14k – $31k per year (Estimated)

Location

In office (Pune)

Seniority

Senior · 8+ years exp

Confirmed on the employer's own hiring board on Oct 1, 2026. First seen by Alion on Sep 21, 2026. eClerx scores C on the Alion truth index.

Overview

Company

Impact

Profile match

eClerx

eClerx is a trusted innovation partner that provides technology, data analytics, and process management services to some of the world's leading brands. Their capabilities span multiple sectors, including digital customer operations and financial markets, leveraging advanced solutions like robotic process automation (RPA) and generative AI. As a globally deployed company, eClerx is dedicated to delivering exceptional outcomes through their adaptable engagement models, ensuring they meet diverse business needs across various industries.

eclerx.com • Paris • Mumbai • Milan • Mohali • Lima • AI Consulting & Integration • IT Consulting & Digital Transformation • Analytics & BI Consulting • Business Process Outsourcing (BPO) • 5000+ employees • Est. 2000

Tech stack of eClerx

Job Summary

A .NET Technical Lead (PM/SPM) is a senior role responsible for:

Leading .NET-based software development teams
Driving technical architecture and solution design
Managing end-to-end project delivery
Acting as a bridge between business stakeholders and engineering teams

They combine deep technical expertise in Microsoft .NET stack with project/program management skills to ensure timely, high-quality delivery of applications.

Core Role Pillars

The role typically spans 4 key areas:

Technical Leadership
Project / Program Management
People & Delivery Management
Stakeholder & Business Management

1. Technical Leadership Responsibilities

Define technical architecture and design using .NET, C#, APIs, and microservices
Guide the team on best practices, coding standards, and frameworks
Review code, solution design, and architecture decisions
Solve complex technical issues, performance bottlenecks, and scalability challenges
Ensure security, data protection, and system reliability
Drive adoption of modern technologies (cloud, DevOps, automation)

2. Project / Program Management Responsibilities

Define project scope, timelines, milestones, and deliverables
Create project plans, estimations, and resource allocation
Track progress and ensure on-time delivery
Manage risks, dependencies, and issue resolution
Drive Agile ceremonies (Sprint planning, stand-ups, retrospectives)
Ensure quality, governance, and compliance with SDLC
Monitor overall project health, budget, and performance metrics

3. Team & People Management

Lead a team of developers, QA, and engineers
Mentor junior and mid-level developers
Conduct code reviews and technical coaching
Build team capability and ensure productivity
Support hiring, onboarding, and performance improvement

4. Stakeholder & Business Management

Work with clients, product owners, and business stakeholders
Translate business requirements → technical solutions
Manage stakeholder expectations and communication
Participate in solution discussions, feasibility analysis, and cost evaluation
Provide status reports, dashboards, and updates

Key Skills Required

Technical Skills

.NET technologies: .NET Core, ASP.NET, C#
Web APIs, Microservices, REST services
Database: SQL Server, performance tuning
Frontend basics: Angular / React (preferred)
Cloud: Azure / AWS
DevOps: CI/CD, Git, pipelines
Design patterns, OOP concepts

Project / Leadership Skills

Agile / Scrum delivery
Project planning & estimation
Risk management
Stakeholder communication
Resource & team management
Decision-making & problem-solving

Soft Skills

Leadership & mentoring
Communication (technical + business)
Analytical thinking
Conflict resolution
Ownership mindset

Qualifications & Experience

Bachelor’s degree in Computer Science / IT
Typically 8-15+ years experience
Strong experience in:
- .NET development
- Architecture design
- Team leadership
- Project delivery

Deliverables / Key Outcomes

A .NET Tech Lead is measured on:

Successful project delivery (time, quality, cost)
Scalable and stable architecture
High team productivity and code quality
Customer satisfaction
Reduced production issues and defects

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