Associate Industry Technical Consultant

Company Profile

A trusted partner at more than three million customer locations worldwide, Ecolab (NYSE: ECL) is a global sustainability leader offering water, hygiene and infection prevention solutions and services that help protect people and the resources vital to life. With annual sales of approximately $16 billion and more than 48,000 associates, Ecolab delivers comprehensive solutions, data-driven insights and personalised service to help customers improve food safety, maintain clean and safe environments, optimise water and energy use, and enhance operational efficiency and sustainability. Ecolab serves customers in more than 170 countries across the food, healthcare, hospitality and industrial markets.

The Role

Are you a Food, Beverage, or Dairy manufacturing / plant expert with the ability to address hygiene challenges and achieve operational targets?

Join Ecolab’s industry-leading Food & Beverage team as an Associate Industry Technical Consultant. The preferred base location is Thessaloniki, given the geographical scope of the role, however, applications from Athens-based candidates will also be considered.

The Associate Industry Technical Consultant supports the sales organization by acting as the technical expert for the promotion of our brand, value-added services, and product portfolio in the Greek market. This includes conducting technical audits, recommending best practice hygiene solutions, developing innovative cleaning concepts, supporting customer training, identifying savings opportunities, performing cleaning validation activities and supporting field test related to innovations.

In this role, you will collaborate with some of the region’s leading Food, Beverage, and Dairy manufacturing customers, helping them maintain high standards of hygiene, safety, and operational efficiency.

What You Will Do

• Field Support - Troubleshoot customer sanitation and related issues, including food product quality and microbial safety concerns. The role requires significant travel (approximately 60%) to deliver on-site technical support and consultation to both employees and customers.
• Application Support - Support local Sales/Service Representatives, Account Managers, a Corporate Account Managers and District Managers by providing specialized application support for products and programs. This includes conducting surveys, preparing proposals, supporting start-ups, optimizing processes, identifying cost-saving opportunities, and managing the conversion to new offerings across customer bases or market segments.
• Training & Education - Deliver advanced training to Food & Beverage personnel and customers on sanitation programs, the technical application of sanitation products, and structured problem-solving approaches. This role also involves liaising with customers, universities, technical associations, and industry vendors, as well as staying up to date with new technologies, technical developments, and relevant regulatory requirements.
• Phone and Email Support - Provide effective, accurate, courteous, and timely technical consultation via phone and email to internal and external customers and OEM with a strong commitment to follow-up and issue resolution.
• You will work closely with colleagues within Food & Beverage Sales Team as well as the Technical Excellence team. Your primary focus will be on identifying savings opportunities, validating and improving CIP and OPC processes at customer sites and supporting food processes applications.
• You will actively promote the Ecolab culture, with safety as the top priority, demonstrating a positive attitude and strong team spirit, and representing Ecolab in a professional and positive manner to the industry.

Qualifications & Skills

• A university degree (or equivalent) in Chemical Engineering, Chemistry, Biochemistry, Food Processing, or a related field
• A strong team player who contributes with their own personality and perspective
• Analytical and solution-oriented, with strong problem-solving skills
• 3-5 years previous experience with the Food & Beverage industry, preferably within the dairy sector
• Solid knowledge of basic chemistry and microbiology
• Previous experience in the dairy industry, with familiarity in areas such as CIP, UHT/evaporator cleaning, cheese mould cleaning and membrane cleaning will be considered a plus
• A strong affinity for field-based work and a process- and problem-oriented mindset, combined with a willingness to take on challenges, strong interpersonal skills, autonomy, and good organizational abilities
• Willing and able to travel extensively to customer sites, and production facilities. (approximately 60% of the time), including overnight stays
• Experience with PLC control systems, the ability to interpret CIP records, and a basic understanding of digital tools
• Strong writing and reporting skills
• Proficiency in English both written and spoken
• High regard to safety
• A valid driving license

What’s in it For You

• Competitive compensation, including bonus & full benefits (private health insurance for employee & family, monthly meal card, free Ecolab products, savings plan, employee assistance program, employee stock purchase plan, etc.)
• Company vehicle & mobile phone
• Flexible, independent work environment where you will plan your own schedule and report accordingly
• Continuous training in innovative products and solutions
• Access to best-in-class resources, tools, and technology, IT
• A career opportunity within a growing, publicly listed organization operating in a challenging and dynamic market segment

Our Commitment to Diversity and Inclusion

At Ecolab, we believe the best teams are diverse and inclusive, and we are on a journey to create a workplace where every associate can grow and achieve their best. We are committed to fair and equal treatment of associates and applicants. We recruit, hire, promote, transfer, and provide opportunities for advancement on the basis of individual qualifications and job performance.

All applications will be treated with confidentiality.