Technical Service Manager
Confirmed on the employer's own hiring board on Oct 2, 2026. First seen by Alion on Sep 17, 2026. Ecolab scores B on the Alion truth index.
As the industry leader in water technology,we’regrowing and need talented people like you to help us continue to protect the world’s most vital resource.
Nalco Water, an Ecolab Company, seeks a dynamic Service Manager with expertise in cooling infrastructure,specifically in startup, commissioning,and mechanical operation of liquid-to-liquid cooling applications, technical cooling systems (TCS), and coolant distribution units (CDUs) and the training of field teams / customers. This role is pivotal in shaping our service and support strategy to ensure system assurance and operational excellence for our mission-critical customers.
What’sin it For You:
The opportunity to take on some of the world’s most meaningful challenges, helping customers achieve clean water, safe food, and healthy environments
The ability to make an impact with a company that is passionate about your career development
Paid training held in the field and at Nalco Water Headquarters in Naperville, IL
Enjoy a flexible, independent work environment
Receive a non-decaled company vehicle for business and personal use
Comprehensive benefits package starting day 1 of employment - medical, dental, vision, matching 401(k), company paid pension, stock purchase plan, tuition reimbursement and more!
Whatyou’lldo:
Serve as the technical service expert on data center cooling systems, with a focus on liquid-to-liquid heat exchange and CDU technologies
Support training of site level technicians and customersregardinginstallation, commissioning, maintenance, and troubleshooting activities
Manage the service components of startup/commissioning projects and operational activities for CDU and adjacent liquid cooling offerings
Collaborate with customers, contractors, and internal teams during new data center builds and retrofits to ensure seamless integration of our cooling systems and services
Leveragepreviousexperience to help lead and develop high performing teams of technical professionals
Manage and can complete daily operations of site personnel, chemistry, reporting,budgetand maintenance programs
Maintainsestablishrelationships with Key Contacts
Can perform most of the positions managed. Can troubleshoot systems,maintaininventory management, and perform system audits
Communicate,reportand resolve issues with minimal support from Operations Management team
Position Details:
Candidate mustresidewithin a commutable distance of Monroe, LA
Territory covers a 120-mile radius of Monroe, LA
Targeted accounts are within the Global High Tech industry / Data Centers
Overnight travel up to 15%
MinimumQualifications:
High School Diploma
3 years' experiencein data center infrastructure or related with a strong focus on mechanical systems, cooling technologies, and commissioning processes.
Possess a validdriver'slicense and acceptable Motor Vehicle Record
Immigration sponsorshipis not availablefor this role
Physical Requirements
Drive a company vehicle asrequiredto perform job duties (pre-employment and ongoing motor vehicle record checks will be performed todetermineeligibility to drive a company vehicle)
Ability to perform essential functions of the job, with or without reasonable accommodation
Preferred Qualifications
Associate's degree
Water treatment experience
Proventrack recordin data center construction, startup, and operational support
Strong understanding of critical facility operations, including redundancy, uptime requirements, and risk mitigation
Excellent communication and collaboration skills, with the ability tointerfacewithboth technical and non-technical stakeholders
Experience working in a startup or fast-paced environment is a plus
About Nalco Water:
In a world with increasing water shortage and contamination challenges, Nalco Water, an Ecolab company, helps customers conserve more than161 billion gallonsof water eachyear. We work with customers across the world in the light industry (institutional, food & beverage, manufacturing, transportation, textile care, and global high tech) and heavy industry (chemical, downstream, paper, mining, power and primary metals industries) to reduce, reuse, and recycle their water while protecting their systems and equipment. Nalco Waterprovidesthe unique opportunity to work with a broad suite of technologies to deliver automated monitoring systems, dataanalysisand deep technicalexpertiseto increase efficiency,sustainabilityand performance for our customers.
Annual or Hourly Compensation Range
The total Compensation range for this position is $81,200-$121,700 which includes base pay and target incentive based on performance, per plan terms. Many factors are taken into consideration when determining compensation, such as experience, education, training, geography, etc. We comply with all minimum wage and overtime laws.Benefits
Ecolab strives to provide comprehensive and market-competitive benefits to meet the needs of our associates and their families. Click here to see our benefits.
If you are viewing this posting on a site other than our Ecolab Career website, view our benefits at jobs.ecolab.com/working-here.
Potential Customer Requirements Notice
To meet customer requirements and comply with local or state regulations, applicants for certain customer-facing roles may need to:
- Undergo additional background screens and/or drug/alcohol testing for customer credentialing.
Americans with Disabilities Act (ADA)
Ecolab will provide reasonable accommodation (such as a qualified sign language interpreter or other personal assistance) with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please visit the Recruiting Support link in the footer of each page of our career website.