Technical Training Manager (Data Centre & MicroE)

Job Summary

We are looking for a high-impact Training Manager for Southeast Asia who is passionate about building sales capability across diverse markets, cultures, and customer environments.

This role plays a critical part in strengthening our SEA sales organization by creating, delivering, and continuously elevating practical, high-impact learning experiences. You will be a hands-on trainer and facilitator, while also leading training needs analysis, content localisation, and effectiveness measurement to ensure our sales teams are ready to perform-today and for the future.

Key Responsibilities

Understand the SEA Business Reality

• Partner with regional and country leadership to identify sales capability gaps across different SEA markets and prioritize training needs aligned to business goals.
• Support the development of regional capability-building strategies that strengthen commercial effectiveness and organizational performance.

Design Learning That Works in the Field

• Design, develop, and continuously improve sales training programs, workshops, and learning materials that are practical, culturally relevant, and adaptable across SEA markets.
• Develop learning solutions tailored to audience needs (Sales, Service Technicians, and customer-facing teams), content type (technical, operational, process, digital), and delivery channels (in-person, virtual, and online learning).

Lead and Deliver Training Across SEA

• Serve as a primary facilitator, delivering engaging and impactful training through classroom, virtual, workshop, on-the-job coaching, and simulation-based formats across the region.
• Deliver learning solutions for frontline sales representatives, account managers, service associates, sales leaders, and customer-facing teams.

Drive Regional Training Execution

• Plan, coordinate, and support training delivery across multiple countries, ensuring timely execution, strong participation, and consistent learner experience.
• Manage multiple concurrent learning initiatives with speed, discipline, and execution rigor, ensuring programs remain current and aligned with evolving business priorities and innovations.

Turn Learning Into Performance

• Measure training effectiveness using feedback, assessments, and performance indicators; refine programs to drive application, behavior change, and results.
• Track key learning metrics including participation, knowledge retention, skill application, capability improvements, and stakeholder satisfaction.

Collaborate Across Functions and Countries

• Work closely with Sales, HR, and cross-functional teams at regional and country levels to ensure alignment with talent strategies, sales priorities, and organizational direction.
• Partner with Corporate Accounts, Sales, Marketing, Industry Technical Consultants (ITC), and Global and Regional Training Managers to drive capability development initiatives across the business.

Continuously Raise the Capability Bar

• Stay ahead of learning, facilitation, and sales enablement trends, bringing fresh ideas and proven practices into the SEA learning ecosystem.
• Continuously refresh and enhance learning content and programs to support new innovations, product launches, and changing business needs.

Requirements

• Experience in the Data Centre, Microelectronics, Industrial B2B, or similar technical commercial environments is highly desirable.
• Experience supporting sales, technical service, or customer-facing teams in a technology-driven or solution-selling environmen t..
• Strong grounding in adult learning, facilitation techniques, and experiential training methodologies.
• Demonstrated ability to manage the end-to-end training lifecycle (needs analysis, design, delivery, evaluation).
• Hands-on facilitation experience (classroom and virtual), ideally with sales, service, or customer-facing audiences.
• Experience designing learning programs across different learner groups, content types, and delivery formats.
• Solid understanding of sales processes; customer-facing or commercial experience is an advantage.
• Excellent communication and presentation skills, with the ability to engage diverse audiences.
• Strong collaboration, planning, organization, and stakeholder management skills.
• Proven ability to develop, refresh, and scale learning content in a dynamic and fast-paced business environment.
• Bachelor's degree in Education, Human Resources, Business, or a related field.
• Certification in facilitation, instructional design, or adult learning is a plus.