Customer Transporter

Job Description:

Salary: $32,000/year

Scope of Position

· Maintain the safe, organized transportation of participants and staff via company van

· Provide backup coverage for front desk

Essential Functions

· Schedule transportation for participants via company van

· Safely transport participants and staff to job fairs, city buildings, meetings, and interviews

· Arrive on time for scheduled rider pick-ups

· Prepare transportation paperwork for audits

· Maintain a safe and clean vehicle

· Notify participants about the van shuttle service policies

· Communicate with staff regarding participants who do not follow the shuttle policies

· Provide courteous and respectful customer service

· Log all shuttle schedule and van maintenance information in Excel databases

· Schedule and coordinate required maintenance for van

· Deliver or pick-up inter-office and customer documents when requested

· Adhere to program policies and procedures

· Document participant contacts in case notes, as needed

· Perform monthly facility safety audits and assist with emergency planning tasks and annual safety drills

· Greet visitors and answer telephones in a pleasant and efficient manner

· Other opportunities as available

Education and Experience Requirements

· Must have a valid driver’s license and clean driving record

· Must be organized

· Should be an effective communicator

· Experience in business environment preferred

· A working knowledge of Microsoft Office

EDSI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.