Supervisor I, Technical Training

Make a meaningful difference to patients around the world. At Edwards Lifesciences facilities around the world, our Manufacturing teams create the tools, technologies, and devices that transform patients’ lives. As part of our sewing, assembly, delivery, and distribution teams, your attention to detail and commitment to continuous improvement will help us turn innovative ideas into reality. Your purpose-driven work will help leave lasting and positive impacts on patient lives.

Responsible for first-line supervisory leadership supporting technical training activities and team performance.

How you’ll make an impact:

• Supervise trainers, employees and training activities including, but not limited to, management of training materials and inventory, assist with delivery and collection of productivity, quality, and training metrics of staff and trainees, provide regular progress reports and training metrics to management and cross-functional stakeholders, oversee and coach daily execution of trainer methods and tools.
• Develop, plan, and schedule Screening, Work Trial, and training activities (e.g., training room set-up) in response to Master Product Schedule (MPS) and New Product Introduction (NPI) business needs
• Provide feedback and/or conduct performance reviews of Trainers and Trainees, including resolving performance issues
• Participate in improvement projects, partner with engineering on investigations and/or corrective actions, perform non-conformance investigations for review with engineering, assure documentation content is valid
• Prepare training records to ensure audit compliance
• Other incidental duties

What you'll need (Required):

• Bachelor's Degree in in related field , 1 year of previous related experience required or
• Other: 9 years of product assembly experience, including training assemblers on valve assembly and assessing for process improvement with respect to training related methodologies and effectiveness measures

• Solid working knowledge of training related methodologies and effectiveness measures required or
• Technical Diploma in in related field, 3 years of supervisory experience required or
• Associate's Degree or equivalent in in related field, 3 years of supervisory experience required
• Other: Experience working in a medical device industry preferred What else we look for (Preferred):
• Substantial technical knowledge, and sufficient experience in related manufacturing, quality and/or product development engineering, with full responsibility for all personnel including hire/fire authority and handling all aspects of employee relations in manufacturing, quality and/or product development engineering
• Experience working in multi-cultural teams with cultural sensitivity
• Strong computer skills in Microsoft Office Suite with working knowledge of Enterprise Resource Planning (ERP) system, preferably JDE
• Excellent communication and interpersonal relationship skills; possessing strong collaboration skills in partnering with cross functional stakeholders in order to achieve objectives
• Full understanding of manufacturing procedures
• Ability to supervise/lead employees in a manufacturing environment
• Ability to analyze and identify potential line/operation layouts adjustments to improve efficiency
• Basic understanding of processes and equipment used in assigned work
• Ability to work and excel within a fast paced, dynamic, and constantly changing work environment
• Ability to lead teams, provide coaching and feedback, including responsibility for all employee actions including hire/fire authority and partnering with HR on all aspects of employee relations
• Knowledge of Lean Manufacturing concepts and Six Sigma
• Ability to participate on cross-functional teams (e.g., Engineering, Management, Regulatory, Quality, HR, Planning) for the development of cohesive production operations
• May represent the organization to outside contacts, e.g., vendors, suppliers, contractors, staffing agencies
• Adhere to all company rules and requirements (e.g., pandemic protocols, Environmental Health & Safety rules) and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/control