Technical Support, Online Games Department
First seen by Alion on Sep 29, 2026.
EGT Digital is a next-generation tech company that is focused on all online gaming products, and its portfolio includes Casino Games, Sportsbook, as well as the all-in-one solution – a Gambling Platform.
EGT Digital is a part of Euro Games Technology (EGT) Group, headquartered in Sofia, Bulgaria. EGT Group is one of the fastest-growing enterprises in the gaming industry. Our global network includes offices in 25 countries and our products are installed in over 85 jurisdictions in Europe, Asia, Africa, North, Central, and South America.
Being a part of such a fast-moving industry as iGaming, the company knows no limits and is growing rapidly through its dedication to innovation and constant improvement. This is the reason why we are expanding our Online Games Department team and now we are looking for some fresh and enthusiastic people to come and join us in the exciting digital world of iGaming.
Responsibilities
- Monitor numerous systems
- Provide basic B2B and in-house technical support via email/ticketing platform
- Participate in functionality tests & new application introductions
- Creating reports at the request of the line manager
- Consult our clients about the specifications of the company’s products
- Collaborate with other team members to provide high-quality support
Additional information
- 8-hour shifts – day and night, flexible working schedule
- Initial and regular trainings
Requirements
- Very good command of English (B2-C1)
- Decent PC literacy – MS Office, a basic understanding of website components and frontend/backend structure
- Ability to work in an already-defined style
- Ability to multitask, experience with Alarm and Monitoring services is a plus
What we offer
- Competitive salary
- Performance evaluation
- 25 days paid annual leave
- Flexible working schedule
- Additional health insurance – premium package
- Fully paid annual transportation card
- Fully paid Sports card
- Free company shuttle by the office
- Sports Teams/Sports events
- Professional development
- Team building events and office parties
- Referral Program
- Free snacks, soft drinks, coffee, and fruit are always available
- Newborn baby bonus
- Corporate discounts in various shops and restaurants
- State-of-the-art modern office
Thanks for taking the time to apply! Your application will be kept fully confidential – we’ll reach out personally if you’re shortlisted for an interview.