Human Resource Generalist Coordinator

EHA Clinics, a subsidiary of eHealth Africa, is a health care network operating across Nigeria that provides high-quality, innovative, data-driven, and technology-enabled services. EHA Clinics delivers a comprehensive range of state of the art health care services in each location, e.g,  general consultations, laboratory investigations, pharmaceuticals, annual medical checks, child wellness checks, ultrasonography, and specialized services (urgent care, telemedicine, home care, dental care, and ophthalmology).

We are recruiting to fill the position below:

Job Title: Human Resource Generalist Coordinator

Location: Abuja

Mission Objective

• We aim to promote a positive and collaborative work culture that encourages open communication, constructive feedback, and ongoing learning and development opportunities.
• We are dedicated to attracting, retaining and developing a diverse and talented workforce that embodies our organization’s values and True North.
• We believe in fostering a culture where every employee feels valued, respected, and included, and has the resources and support they need to thrive.
• The Human Resource Generalist serves as the operational backbone of the HR function, delivering efficient, employee-centered HR services across the full employee life cycle.
• The ideal candidate is detail-oriented, systems-savvy, and genuinely invested in creating a positive employee experience.
• ​The People and Culture department is focused on creating a work environment that inspires creativity, innovation and growth.
• This role combines front-line people support with administrative precision, managing the HR helpdesk, maintaining accurate documentation, driving engagement, administering payroll and benefits, and overseeing probation and confirmation processes.

Duties And Responsibilities            
Purpose:

• Champion the employee experience by ensuring HR services are accessible, timely, and delivered with empathy and professionalism.
• Maintain the integrity of HR data and documentation to support compliance, decision-making, and organizational trust.
• Enable informed people decisions by providing accurate dashboards, analytics, and reports to HR leadership and managers.
• Support organizational compliance by staying current with statutory requirements and maintaining audit-ready documentation.
• Ensure the full employee lifecycle — from onboarding through probation and confirmation — is managed smoothly and without gaps.
• Drive a culture of engagement and continuous feedback through eNPS and related initiatives.
• Serve as the first point of contact for employee and manager inquiries on HR policies, benefits, payroll, and workplace matters.
• Safeguard confidentiality and data protection standards across all employee records and HR transactions.

Engagement:

• Administer the eNPS survey end-to-end — distribution, communication, response collection, analysis, and reporting with actionable recommendations.
• Serve as the first point of contact for employee and manager HR inquiries via multiple channels, resolving routine issues and escalating complex matters with proper documentation.
• Prepare confirmation letters, update employee status in HRIS, and flag probation extensions or performance concerns to the HR Manager.
• Plan and execute employee engagement initiatives including wellness programs, recognition activities, and team-building events.
• Ensure no probation period lapses without an explicit, documented decision.
• Manage probation tracking — scheduling reviews with managers, sending reminders, and ensuring timely completion.
• Coordinate benefits enrollment, changes, and renewals; serve as liaison with vendors and educate employees on available benefits.
• Support action planning on engagement feedback, partnering with managers to address identified concerns and manage internal communication channels.

Delivery:

• Plan and execute employee engagement initiatives including wellness programs, recognition activities, and team-building events.
• Administer the eNPS survey end to end — distribution, communication, response collection, analysis, and reporting with actionable recommendations.
• Coordinate benefits enrollment, changes, and renewals; serve as liaison with vendors and educate employees on available benefits.
• Support action planning on engagement feedback, partnering with managers to address identified concerns and manage internal communication channels.
• Prepare confirmation letters, update employee status in HRIS, and flag probation extensions or performance concerns to the People and Culture Manager.
• Manage probation tracking — scheduling reviews with managers, sending reminders, and ensuring timely completion.
• Ensure no probation period lapses without an explicit, documented decision.
• Serve as the first point of contact for employee and manager HR inquiries via multiple channels, resolving routine issues and escalating complex matters with proper documentation.

Targeted Specialized Knowledge

• Demonstrated experience with at least three of the following: HR helpdesk/employee support, payroll administration, benefits coordination, HR documentation/compliance, engagement surveys, or HR reporting.
• Experience working with HRIS platforms (e.g., BambooHR, Workday, SAP, or similar) and payroll systems.
• Proven track record managing probation and confirmation processes or similar employee lifecycle milestones.
• Hands-on experience administering eNPS or employee engagement surveys, including analysis and action planning.
• 2–4 years of progressive HR experience in a generalist or coordinator role.

Key Areas of Note:

• Research unusual symptoms and treatment options through consultation with physicians and other medical specialists.
• Keep up to date with relevant medical research, technology, and evidence-based medical practice by attending continuing education courses and professional meetings, reading journals, etc.

Key Skills and Attributes:

• Time Management and Organization
• Attention to Detail
• Working Under Pressure
• Problem Solving and Initiative
• Hold Computer literacy
• Humane, Empathetic and Supportive Bedside Manner
• Excellent Communication and Customer Service
• Caring, Compassionate, Dedicated, and Professional
• Leadership and Teamwork

Remuneration 
NGN 331,914.24  Monthly Gross 

Other Benefits:

• 13th Month
• Health Coverage Benefit 
• Annual Skills Assessment
• Performance Bonus

How to Apply
Interested and qualified candidates should:
Click here to apply online