System Administrator II

Overview

We are designing the grid of the future!

EPE is seeking a System Administrator II to serve as a senior technical contributor responsible for the administration, security, reliability, and continuous improvement of the organization's infrastructure, cloud platforms, identity services, endpoint management systems, and business-critical technologies. This role independently leads technical initiatives, resolves complex operational challenges, drives automation and process improvements, mentors junior staff, and serves as a key resource for infrastructure modernization, acquisitions, office expansions, and strategic technology deployments.

Responsibilities

How you can make an impact:

Infrastructure, Cloud & Systems Administration

• Administer and optimize enterprise infrastructure including Microsoft 365, Entra ID, server platforms, virtualization environments, endpoint management systems, and cloud services.
• Lead troubleshooting and root cause analysis efforts for complex infrastructure, identity, networking, security, and application issues.
• Plan and execute upgrades, migrations, lifecycle management activities, and platform modernization initiatives.
• Evaluate infrastructure performance, capacity, resiliency, and operational risks while recommending improvements aligned with business objectives.
• Develop and maintain standards, configurations, and operational processes that improve reliability and scalability.

Security, Identity & Compliance

• Implement, manage, and continuously improve security controls across cloud, endpoint, identity, and infrastructure environments.
• Administer identity governance, conditional access, privileged access, MFA, passkeys, and endpoint compliance solutions.
• Lead vulnerability remediation and security hardening initiatives while ensuring alignment with organizational standards.
• Support audit readiness, compliance programs, evidence collection, and implementation of operational controls.
• Investigate security events and provide technical leadership during incident response and recovery efforts.

Acquisition Integration, Office Expansion & Technology Deployment

• Lead technical assessments for acquisitions, office expansions, office relocations, and new office buildouts, evaluating infrastructure, security, networking, cloud services, business applications, and operational processes.
• Identify technical, security, compliance, operational, and business continuity risks and develop actionable integration strategies.
• Design and execute integration plans for Microsoft 365, identity services, endpoint management, networking, telecommunications, SaaS platforms, and infrastructure systems.
• Serve as technical lead for acquisition and deployment projects, coordinating stakeholders, vendors, facilities teams, construction partners, and third-party providers.
• Assess multiple solution paths and recommend approaches that balance security, compliance, scalability, cost, user experience, and long-term supportability.
• Develop implementation plans, migration strategies, project timelines, and success criteria while proactively managing risks, dependencies, and constraints.
• Communicate project status, technical challenges, milestones, and remediation plans to leadership and stakeholders.
• Adjust implementation strategies when business requirements, technical limitations, or newly discovered conditions require an alternative approach.

Network, Recovery & Operational Resilience

• Support enterprise networking technologies including firewalls, VPNs, wireless infrastructure, connectivity services, and cloud-integrated networking.
• Lead disaster recovery testing, restoration activities, and resiliency improvement initiatives.
• Administer backup and recovery platforms while validating recoverability of critical systems and services.
• Support infrastructure readiness for growth, acquisitions, cloud adoption, and evolving business requirements.

Project Leadership, Automation & Process Improvement

• Lead infrastructure, cloud, endpoint, security, and workplace technology projects from planning through implementation.
• Design and implement automation, scripting, and process improvement initiatives that increase efficiency, consistency, and operational maturity.
• Identify opportunities to reduce operational risk, improve user experience, and optimize service delivery.
• Evaluate emerging technologies and provide recommendations that support business growth and long-term technology strategy.

Technical Leadership & Operational Excellence

• Serve as a Tier 3 escalation resource and mentor for Help Desk and System Administrator I personnel.
• Provide technical leadership during major incidents, critical changes, and high-impact operational activities.
• Promote adherence to change management, incident management, problem management, and operational governance standards.
• Develop and maintain technical documentation, standards, SOPs, architecture diagrams, and operational knowledge resources.
• Contribute to workforce development through mentoring, knowledge transfer, and technical coaching.

Qualifications

Bring your passion, here's what’s needed:

Required

• Bachelor's degree in Information Technology, Computer Science, or related field.
• 5+ years of experience in systems administration, infrastructure engineering, cloud administration, or enterprise IT operations.
• Strong experience with Microsoft 365, Entra ID, Intune, Exchange Online, SharePoint Online, Teams, and endpoint management technologies.
• Experience administering Windows Server, virtualization, cloud services, and enterprise infrastructure platforms.
• Strong understanding of networking, cybersecurity, identity management, disaster recovery, and operational best practices.
• Proven ability to independently lead technical projects and drive successful outcomes across multiple stakeholders.
• Strong analytical, communication, problem-solving, and project management skills.

Preferred

• Experience supporting acquisitions, mergers, office expansions, office buildouts, or large-scale technology integration initiatives.
• Experience with Microsoft Defender, Purview, Azure, Fortinet, Cisco, and enterprise security technologies.
• Experience with PowerShell, automation platforms, and infrastructure-as-code concepts.
• Experience supporting SOC 2, ISO 27001, or similar compliance frameworks.

Core Competencies

• Technical leadership and decision making
• Systems thinking and risk assessment
• Security-first mindset
• Project leadership and execution
• Process improvement and automation
• Ownership and accountability
• Documentation and operational discipline
• Mentoring and knowledge sharing
• Adaptability and continuous learning

Lead the Change!

Be a part of an innovative team shaping the grid of the future through advanced energy intelligence. For more than half a century, Electric Power Engineers (EPE) has partnered with power and energy clients across the globe, providing consulting expertise and energy intelligence software solutions for complex engineering and grid modeling challenges. As leaders in the renewables space, we are focused on building a modern, secure, and resilient grid. Join us in making an impact on the communities we serve and the environment in which we live. Together we can transform the future of energy.

How we support you:

• Comprehensive Health & Life Insurance: 100% premium coverage for employees, with partial coverage available for eligible dependents.
• Opportunity to work on cutting-edge automation solutions for the power industry.
• Collaborate with a team of experts in software engineering, renewable energy, and grid technologies.
• Flexible hybrid work environment with opportunities for professional growth and innovation.

Location: This position will be located in Panama City, Panama

Travel: Occasional travel may be needed (10% or less)

Third-Party Recruiting Notification

EPE does not accept unsolicited resumes from third-party recruiters. Any unsolicited third-party resumes forwarded by recruiters to EPE via our career page or to any of our managers or employees will be considered public information, may be treated as a direct application from the person identified in the resume, and will not be eligible for placement fee payment to the agency. EPE will not pay a fee to a third-party recruiter or agency without a previously signed third-party agreement and has not coordinated their recruiting activity with the appropriate member of the Talent Acquisition team.