Senior Software Engineer Java | Production & Platform Support
First seen by Alion on Oct 14, 2026.
About Element5:
Element5 is on a mission to transform the way post-acute care organizations work
through the power of Agentic AI and intelligent automation. Our AI-driven platform
orchestrates autonomous agents that can communicate, make decisions, and execute
complex workflows across the patient financial journey — enabling healthcare teams to
focus more on patient care and less on administrative burdens.
We're fast-paced, supercharged, and moving at the speed of light. Our team is made of
industry veterans who have built several successful products for healthcare and IT, and
are now on the most meaningful mission of our lives. Collectively, we impact
improvements in care quality for millions of patients by freeing up healthcare teams from
burdens of compliance and regulations. Recently, Element5 raised $48.5 million in seed
funding and operates with offices in San Jose, California and Chennai, India.
Please visit our website at https://www.e5.ai/
Position Overview:
Element5 is looking for a highly motivated, technically exceptional Senior Software
Engineer with deep expertise in Java/J2EE based microservices to join our support
team.
This role is ideal for professionals who don't just patch issues, but thrive on
troubleshooting complex distributed system architectures, analyzing deep application
logs, and collaborating closely with Technical Architects and Core Engineering to ensure
permanent system reliability, scalability, and performance.
The ideal candidate must possess advanced code-level debugging skills, a proactive
site-reliability mindset, and a willingness to work in a 24/7 rotational shift
environment, including night shifts.
Technical Skills Required:
● Strong experience in Java/J2EE and debugging Java-based microservices.
● Profound experience in analyzing logs, debugging complex system behaviors,
and troubleshooting production issues.
● Hands-on experience with production monitoring and observability tools (e.g.,
Datadog or similar) and ticketing systems.
● Strong knowledge of SQL and database querying; familiarity with large-scale
data systems (e.g., MongoDB, ElasticSearch) and distributed caching (e.g.,
Redis). Good understanding of application deployment, release processes,
and cloud environments (AWS).
● Solid DevOps knowledge and experience with CI/CD tools, containerization,
and orchestration (Jenkins, Docker, Kubernetes) is a major advantage.
● Familiarity with workflow tools like Airflow, Temporal, or similar is a plus.
What We Are Looking For:
● 4–6 years of experience in Application/Production Support or Development with
a strong lean toward production engineering.
● Bachelor's degree in Computer Science, IT, or equivalent practical software
engineering experience.
● Sound knowledge of Design patterns and SOLID Design Principles to
ensure code-level patches and fixes are robust and scalable.
● Excellent debugging, root-cause analysis (RCA), and incident-handling
capabilities.
● The ability to over-communicate with exceptional articulation and
stakeholder management skills during high-pressure outages.
● An enhanced curiosity and a passion for automation—always looking for
modern ways to solve legacy system problems.
● Strong ownership mindset, attention to detail, and ability to thrive in a fast-paced
environment.
● Willingness to work in rotational/night shifts to ensure continuous production
uptime.
Shift Timings
24/7 rotational shifts (including night shifts)